[AG-TECH] Venue Client keeps leaving the venue and i need to reenter..

Paul Mercer mercer at arsc.edu
Thu Dec 6 18:43:42 CST 2007


All
In the past two months I have seen this problem more and more.  It  
seems to affect my windows nodes more than the mac ones.  Below is  
the VenueClient logs from one of our nodes.  Is there a solution to  
this? We are using 3.02 with XP.

any help would be appreciated.

Thanks

Paul

Venue Client log

12/05/07 16:13:01 3716 VenueClient     venueclient.py:477 ERROR Error  
sending heartbeat; next heartbeat in 30s
Traceback (most recent call last):
   File "C:\Python23\lib\site-packages\AccessGrid3\AccessGrid 
\VenueClient.py", line 457, in Heartbeat
     nextTimeout = self.__venueProxy.UpdateLifetime(
   File "C:\Python23\lib\site-packages\AccessGrid3\AccessGrid 
\interfaces\Venue_client.py", line 254, in UpdateLifetime
     self.binding.Send(None, None, request,  
soapaction="urn:#UpdateLifetime", **kw)
   File "C:\Python23\lib\site-packages\ZSI\client.py", line 254, in Send
     self.h.connect()
   File "C:\Python23\lib\httplib.py", line 987, in connect
     sock.connect((self.host, self.port))
   File "<string>", line 1, in connect
error: (10060, 'Operation timed out')
12/05/07 16:13:31 2336 VenueClient     venueclient.py:450 DEBUG  
Calling Heartbeat, time now: 1196903611
12/05/07 16:13:52 2336 VenueClient     venueclient.py:477 ERROR Error  
sending heartbeat; next heartbeat in 30s
Traceback (most recent call last):
   File "C:\Python23\lib\site-packages\AccessGrid3\AccessGrid 
\VenueClient.py", line 457, in Heartbeat
     nextTimeout = self.__venueProxy.UpdateLifetime(
   File "C:\Python23\lib\site-packages\AccessGrid3\AccessGrid 
\interfaces\Venue_client.py", line 254, in UpdateLifetime
     self.binding.Send(None, None, request,  
soapaction="urn:#UpdateLifetime", **kw)
   File "C:\Python23\lib\site-packages\ZSI\client.py", line 254, in Send
     self.h.connect()
   File "C:\Python23\lib\httplib.py", line 987, in connect
     sock.connect((self.host, self.port))
   File "<string>", line 1, in connect
error: (10060, 'Operation timed out')
12/05/07 16:14:16 2868 VenueClient     venueclient.py:561 DEBUG  
RemoveUserEvent: Got Remove User Event
12/05/07 16:14:16 2868 VenueClient     venueclient.py:1132 INFO   
ExitVenue
12/05/07 16:14:16 2868 VenueClient     venueclient.py:1103 DEBUG  
ExitVenue: Stop event client obj
12/05/07 16:14:16 2868 VenueClient     venueclient.py:1105 DEBUG  
ExitVenue: Remove event client reference
12/05/07 16:14:16 2868 VenueClient     venueclient.py:1110 INFO   
ExitVenue: Stopping text client
12/05/07 16:14:16 2868 JabberClient     jabberclient.py:73 DEBUG  
Sending the presence to 'Remote-Control-Device-1(agserver.arsc.edu) 
@conference.mcs.anl.gov/WRRB Shuttle Node' of type 'unavailable'...
12/05/07 16:14:16 2868 bajjer.io     io.py:122 DEBUG SEND: <presence  
to="Remote-Control-Device-1(agserver.arsc.edu)@conference.mcs.anl.gov/ 
WRRB Shuttle Node" type="unavailable"><x /></presence>
12/05/07 16:14:16 2868 RTPBeacon     rtpbeacon.py:296 DEBUG Called Stop.
12/05/07 16:14:16 2868 EventClient     insecurevenueeventclient.py:77  
INFO  BaseVenueEventClient lost connection.
12/05/07 16:14:16 3980 bajjer.io     io.py:161 DEBUG RECV: <presence  
to='c7a550e509785d73b6915968a3240c92 at jabber.mcs.anl.gov/default'  
type='unavailable' from='remote-control-device-1(agserver.arsc.edu) 
@conference.mcs.anl.gov/WRRB Shuttle Node'><x/><x xmlns='http:// 
jabber.org/protocol/muc#user'><item affiliation='none' role='none'/></ 
x></presence>
12/05/07 16:14:16 3980 bajjer.serialize     serialize.py:72 DEBUG  
start <{jabber:client}presence> level=1
12/05/07 16:14:16 3980 bajjer.serialize     serialize.py:72 DEBUG  
start <{jabber:client}x> level=2
12/05/07 16:14:16 3980 bajjer.serialize     serialize.py:86 DEBUG end  
<{jabber:client}x> level=2
12/05/07 16:14:16 3980 bajjer.serialize     serialize.py:72 DEBUG  
start <{http://jabber.org/protocol/muc#user}x> level=2
12/05/07 16:14:16 3980 bajjer.serialize     serialize.py:72 DEBUG  
start <{http://jabber.org/protocol/muc#user}item> level=3
12/05/07 16:14:16 3980 bajjer.serialize     serialize.py:86 DEBUG end  
<{http://jabber.org/protocol/muc#user}item> level=3
12/05/07 16:14:16 3980 bajjer.serialize     serialize.py:86 DEBUG end  
<{http://jabber.org/protocol/muc#user}x> level=2
12/05/07 16:14:16 3980 bajjer.serialize     serialize.py:86 DEBUG end  
<{jabber:client}presence> level=1
12/05/07 16:14:16 3980 JabberClient     jabberclient.py:148 DEBUG  
remote-control-device-1(agserver.arsc.edu)@conference.mcs.anl.gov/ 
WRRB Shuttle Node is unavailable (None / None)
12/05/07 16:14:16 2868 VenueClient     venueclientui.py:3349 DEBUG  
ContentListPanel.RemoveParticipant: Remove participant
12/05/07 16:14:16 3980 VenueClient     venueclientui.py:2322 DEBUG    
remove user: WRRB Shuttle Node
12/05/07 16:14:16 1368 RTPBeacon     rtpbeacon.py:289 INFO   
RTPBeacon.UpdateThread exiting
On Oct 19, 2007, at 3:25 PM, gurcharan khanna wrote:

> Vic
>
> I don't think I saw anything here but I think Tom Uram said this  
> was a known issue. Maybe
> someone could clarify what the solution is or in what release  
> version it is fixed????
>
>
> -gurcharan
>
> VicSalva wrote:
>> Did we get an opinion on this?  My PIG (lap top) client will time  
>> out and
>> lose connection to the venue client, but the Vic and RAT continue  
>> to work.
>> I'm running 3.0.2.  However, I have a PC that will run just fine.
>> Thx!!
>>
>> -----Original Message-----
>> From: owner-ag-tech at mcs.anl.gov [mailto:owner-ag-tech at mcs.anl.gov]  
>> On Behalf
>> Of gurcharan khanna
>> Sent: Tuesday, September 25, 2007 3:02 PM
>> To: ag-tech at mcs.anl.gov
>> Subject: [AG-TECH] Venue Client keeps leaving the venue and i need to
>> reenter..
>>
>> hi,
>>
>> every day, or couple of days i get kicked out of the RIT Venue on  
>> the ANL server
>> and need to reenter manually. most of the videos and audio keep  
>> running however.
>>
>> is there anyway to keep the venue client up persistently? i have  
>> persistent venues
>> that need to stay up 24/7.
>>
>> thanks,
>>
>> -gurcharan
>>
>> PS WinXP, AG 3.1beta
>>
>>
>
>
> -- 
> -------------------------
> Gurcharan S. Khanna, Ph.D.
> Director of Research Computing
> Office of the Vice President for Research
>
> Director, Interactive Collaboration Environments Laboratory,
> Center for the Advancing the Study of Cyberinfrastructure
> ---
> Rochester Institute of Technology
> 1 Lomb Memorial Drive
> Rochester, New York 14623-5603
> Phone: 585-475-7504  ~  Cell: 585-451-8370
> Email: gurcharan.khanna at rit.edu
> Http:  www.rit.edu/~gskpop
>
>

Paul Mercer
Arctic Region Supercomputing Center
907 450 8649




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