[AG-TECH] Venue Client keeps leaving the venue and i need to reenter..
Thomas D. Uram
turam at mcs.anl.gov
Thu Dec 6 20:39:40 CST 2007
Paul:
I'm aware of the problem and am tracking it. Your logs are a big help.
Thanks,
Tom
On 12/6/07 6:43 PM, Paul Mercer wrote:
> All
> In the past two months I have seen this problem more and more. It
> seems to affect my windows nodes more than the mac ones. Below is the
> VenueClient logs from one of our nodes. Is there a solution to this?
> We are using 3.02 with XP.
>
> any help would be appreciated.
>
> Thanks
>
> Paul
>
> Venue Client log
>
> 12/05/07 16:13:01 3716 VenueClient venueclient.py:477 ERROR Error
> sending heartbeat; next heartbeat in 30s
> Traceback (most recent call last):
> File
> "C:\Python23\lib\site-packages\AccessGrid3\AccessGrid\VenueClient.py",
> line 457, in Heartbeat
> nextTimeout = self.__venueProxy.UpdateLifetime(
> File
> "C:\Python23\lib\site-packages\AccessGrid3\AccessGrid\interfaces\Venue_client.py",
> line 254, in UpdateLifetime
> self.binding.Send(None, None, request,
> soapaction="urn:#UpdateLifetime", **kw)
> File "C:\Python23\lib\site-packages\ZSI\client.py", line 254, in Send
> self.h.connect()
> File "C:\Python23\lib\httplib.py", line 987, in connect
> sock.connect((self.host, self.port))
> File "<string>", line 1, in connect
> error: (10060, 'Operation timed out')
> 12/05/07 16:13:31 2336 VenueClient venueclient.py:450 DEBUG
> Calling Heartbeat, time now: 1196903611
> 12/05/07 16:13:52 2336 VenueClient venueclient.py:477 ERROR Error
> sending heartbeat; next heartbeat in 30s
> Traceback (most recent call last):
> File
> "C:\Python23\lib\site-packages\AccessGrid3\AccessGrid\VenueClient.py",
> line 457, in Heartbeat
> nextTimeout = self.__venueProxy.UpdateLifetime(
> File
> "C:\Python23\lib\site-packages\AccessGrid3\AccessGrid\interfaces\Venue_client.py",
> line 254, in UpdateLifetime
> self.binding.Send(None, None, request,
> soapaction="urn:#UpdateLifetime", **kw)
> File "C:\Python23\lib\site-packages\ZSI\client.py", line 254, in Send
> self.h.connect()
> File "C:\Python23\lib\httplib.py", line 987, in connect
> sock.connect((self.host, self.port))
> File "<string>", line 1, in connect
> error: (10060, 'Operation timed out')
> 12/05/07 16:14:16 2868 VenueClient venueclient.py:561 DEBUG
> RemoveUserEvent: Got Remove User Event
> 12/05/07 16:14:16 2868 VenueClient venueclient.py:1132 INFO ExitVenue
> 12/05/07 16:14:16 2868 VenueClient venueclient.py:1103 DEBUG
> ExitVenue: Stop event client obj
> 12/05/07 16:14:16 2868 VenueClient venueclient.py:1105 DEBUG
> ExitVenue: Remove event client reference
> 12/05/07 16:14:16 2868 VenueClient venueclient.py:1110 INFO
> ExitVenue: Stopping text client
> 12/05/07 16:14:16 2868 JabberClient jabberclient.py:73 DEBUG
> Sending the presence to
> 'Remote-Control-Device-1(agserver.arsc.edu)@conference.mcs.anl.gov/WRRB
> Shuttle Node' of type 'unavailable'...
> 12/05/07 16:14:16 2868 bajjer.io io.py:122 DEBUG SEND: <presence
> to="Remote-Control-Device-1(agserver.arsc.edu)@conference.mcs.anl.gov/WRRB
> Shuttle Node" type="unavailable"><x /></presence>
> 12/05/07 16:14:16 2868 RTPBeacon rtpbeacon.py:296 DEBUG Called Stop.
> 12/05/07 16:14:16 2868 EventClient insecurevenueeventclient.py:77
> INFO BaseVenueEventClient lost connection.
> 12/05/07 16:14:16 3980 bajjer.io io.py:161 DEBUG RECV: <presence
> to='c7a550e509785d73b6915968a3240c92 at jabber.mcs.anl.gov/default'
> type='unavailable'
> from='remote-control-device-1(agserver.arsc.edu)@conference.mcs.anl.gov/WRRB
> Shuttle Node'><x/><x xmlns='http://jabber.org/protocol/muc#user'
> <http://jabber.org/protocol/muc#user%27>><item affiliation='none'
> role='none'/></x></presence>
> 12/05/07 16:14:16 3980 bajjer.serialize serialize.py:72 DEBUG
> start <{jabber:client}presence> level=1
> 12/05/07 16:14:16 3980 bajjer.serialize serialize.py:72 DEBUG
> start <{jabber:client}x> level=2
> 12/05/07 16:14:16 3980 bajjer.serialize serialize.py:86 DEBUG end
> <{jabber:client}x> level=2
> 12/05/07 16:14:16 3980 bajjer.serialize serialize.py:72 DEBUG
> start <{http://jabber.org/protocol/muc#user}x
> <http://jabber.org/protocol/muc#user%7Dx>> level=2
> 12/05/07 16:14:16 3980 bajjer.serialize serialize.py:72 DEBUG
> start <{http://jabber.org/protocol/muc#user}item
> <http://jabber.org/protocol/muc#user%7Ditem>> level=3
> 12/05/07 16:14:16 3980 bajjer.serialize serialize.py:86 DEBUG end
> <{http://jabber.org/protocol/muc#user}item
> <http://jabber.org/protocol/muc#user%7Ditem>> level=3
> 12/05/07 16:14:16 3980 bajjer.serialize serialize.py:86 DEBUG end
> <{http://jabber.org/protocol/muc#user}x
> <http://jabber.org/protocol/muc#user%7Dx>> level=2
> 12/05/07 16:14:16 3980 bajjer.serialize serialize.py:86 DEBUG end
> <{jabber:client}presence> level=1
> 12/05/07 16:14:16 3980 JabberClient jabberclient.py:148 DEBUG
> remote-control-device-1(agserver.arsc.edu)@conference.mcs.anl.gov/WRRB
> Shuttle Node is unavailable (None / None)
> 12/05/07 16:14:16 2868 VenueClient venueclientui.py:3349 DEBUG
> ContentListPanel.RemoveParticipant: Remove participant
> 12/05/07 16:14:16 3980 VenueClient venueclientui.py:2322 DEBUG
> remove user: WRRB Shuttle Node
> 12/05/07 16:14:16 1368 RTPBeacon rtpbeacon.py:289 INFO
> RTPBeacon.UpdateThread exiting
> On Oct 19, 2007, at 3:25 PM, gurcharan khanna wrote:
>
>> Vic
>>
>> I don't think I saw anything here but I think Tom Uram said this was
>> a known issue. Maybe
>> someone could clarify what the solution is or in what release version
>> it is fixed????
>>
>>
>> -gurcharan
>>
>> VicSalva wrote:
>>> Did we get an opinion on this? My PIG (lap top) client will time
>>> out and
>>> lose connection to the venue client, but the Vic and RAT continue to
>>> work.
>>> I'm running 3.0.2. However, I have a PC that will run just fine.
>>> Thx!!
>>>
>>> -----Original Message-----
>>> From: owner-ag-tech at mcs.anl.gov [mailto:owner-ag-tech at mcs.anl.gov]
>>> On Behalf
>>> Of gurcharan khanna
>>> Sent: Tuesday, September 25, 2007 3:02 PM
>>> To: ag-tech at mcs.anl.gov <mailto:ag-tech at mcs.anl.gov>
>>> Subject: [AG-TECH] Venue Client keeps leaving the venue and i need to
>>> reenter..
>>>
>>> hi,
>>>
>>> every day, or couple of days i get kicked out of the RIT Venue on
>>> the ANL server
>>> and need to reenter manually. most of the videos and audio keep
>>> running however.
>>>
>>> is there anyway to keep the venue client up persistently? i have
>>> persistent venues
>>> that need to stay up 24/7.
>>>
>>> thanks,
>>>
>>> -gurcharan
>>>
>>> PS WinXP, AG 3.1beta
>>>
>>>
>>>
>>
>>
>> --
>> -------------------------
>> Gurcharan S. Khanna, Ph.D.
>> Director of Research Computing
>> Office of the Vice President for Research
>>
>> Director, Interactive Collaboration Environments Laboratory,
>> Center for the Advancing the Study of Cyberinfrastructure
>> ---
>> Rochester Institute of Technology
>> 1 Lomb Memorial Drive
>> Rochester, New York 14623-5603
>> Phone: 585-475-7504 ~ Cell: 585-451-8370
>> Email: gurcharan.khanna at rit.edu <mailto:gurcharan.khanna at rit.edu>
>> Http: www.rit.edu/~gskpop
>>
>>
>
> Paul Mercer
> Arctic Region Supercomputing Center
> 907 450 8649
>
>
>
>
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