[AG-TECH] Fwd: how do I fix this runtime error?

[Ben Ware]

Richard,
Sorry no one got back to you before, I am sure most other AG people are 
at least as busy as I am!
As for your error message, was there any way to see more details?  
Typically in Windows, if memory serves, there is some way when run-time 
errors come up, to get more detail.
Without more of the technical info though from the run-time error, it 
will be hard to figure out the problem. 
 From general experience though, uninstalling, rebooting, and 
reinstalling can often do the trick, if that is not a burden.
I hope that helps some!
Ben

Richard Caladine wrote:

> Hi All,
>
> The following message was posted to ag-tech earlier this week and to 
> date there have been no replies. So I guess this means it's a new 
> problem, or outside the scope of this list. My plan is to reinstall 
> the AG software and hope that fixes the problem. What do you think?
>
> thanks
>
> Richard
>
> Begin forwarded message:
>
>     *From: *Richard Caladine <richard_caladine at uow.edu.au>
>     *Date: *5 September 2005 11:44:00 AM
>     *To: *ag-tech <ag-tech at mcs.anl.gov>
>     *Subject: how do I fix this runtime error?
>     *
>     Hi All,
>
>     Last week while trying to connect to a venue I could see and hear
>     everyone but they could not see or hear me. Today I tried to test
>     my node and connected to the APAG lobby and the Argonne lobby.
>     Each time I connected it appeared that the same symptoms occurred
>     and the following error was displayed:
>
>     Microsoft Visual C++ Runtime Library
>     Runtime Error!
>
>     Program: ...a\AccessGrid\local_services\VideoProducerService\vic.exe
>
>     This application has requested the Runtime to terminate it in an
>     unusual way.
>     Please contact the application's support team for more information.
>
>
>     Can anyone help?
>
>     Thanks
>
>     Richard
>     ________________________
>     Dr Richard Caladine
>     Program Coordinator
>     LIFT (Learning, Innovation and Future Technologies)
>     CEDIR (Centre for Educational Development and Interactive Resources)
>     University of Wollongong
>     NSW 2522
>     Australia
>
>     phone +61 2 4221 4138
>     fax +61 2 4225 8312
>
>     http://cedir.uow.edu.au/lift
>
>
> ________________________
> Dr Richard Caladine
> Program Coordinator
> LIFT (Learning, Innovation and Future Technologies)
> CEDIR (Centre for Educational Development and Interactive Resources)
> University of Wollongong
> NSW 2522
> Australia
>
> phone +61 2 4221 4138
> fax +61 2 4225 8312
>
> http://cedir.uow.edu.au/lift
>
>
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