[AG-TECH] Fwd: AG setup

Christoph Willing c.willing at uq.edu.au
Sat Dec 3 15:28:10 CST 2011

On 04/12/2011, at 6:02 AM, Todd Zimmerman wrote:

> I believe he is running SUSE Linux 12.3ish - any ideas?


Presuming he has his video/audio setup and saved as the default  
configuration ....

We saw a similar case recently. It turned out to be a jabber server  
problem; when entering a new venue, the client's bajjer component  
failed negotiation with the server and so didn't make to the video/ 
audio service startup. Interestingly, it didn't affect all venue  
clients. Anyway, we found that restarting the jabber server solved the  

Perhaps Martin could try connecting to an APAG venue to see whether he  
has same/different result. He should do this after restarting his  
venue client and without trying to enter any of his usual venues first  
(since that may put his bajjer component in a weird state after  
failing to negotiate with his normal jabber server).


> -------- Original Message --------
> Subject: AG setup
> Date: Thu, 1 Dec 2011 16:06:58 -0800
> From: Martin Siegert <siegert at sfu.ca>
> To: Todd Zimmerman <todd.zimmerman at ubc.ca>
> Hi Todd,
> I reinstalled my desktop and then had to reinstall AG (version 3.2).
> It basically works (I made it through the siteleads meeting today),
> but there is one irritating issue: when I start AG and then go to the
> siteleads room (or any other room) neither rat nor vic come up.
> I need to go to "Configure node services ..." and remove the
> VideoServiceH264 and then add it back in. When I add it back
> vic and rat come up. Any idea what the problem is?
> Cheers,
> Martin

Christoph Willing              +61 7 3365 8316
Research Computing Centre
University of Queensland

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