[AG-TECH] Fwd: AG setup

Christoph Willing c.willing at uq.edu.au
Sat Dec 3 17:15:00 CST 2011

On 04/12/2011, at 7:28 AM, Christoph Willing wrote:

> On 04/12/2011, at 6:02 AM, Todd Zimmerman wrote:
>> I believe he is running SUSE Linux 12.3ish - any ideas?
> Todd,
> Presuming he has his video/audio setup and saved as the default  
> configuration ....
> We saw a similar case recently. It turned out to be a jabber server  
> problem; when entering a new venue, the client's bajjer component  
> failed negotiation with the server and so didn't make to the video/ 
> audio service startup. Interestingly, it didn't affect all venue  
> clients. Anyway, we found that restarting the jabber server solved  
> the problem.
> Perhaps Martin could try connecting to an APAG venue to see whether  
> he has same/different result. He should do this after restarting his  
> venue client and without trying to enter any of his usual venues  
> first (since that may put his bajjer component in a weird state  
> after failing to negotiate with his normal jabber server).

One other possibility -

there have been some bug reports (buzilla #1949, #1957) which seem to  
implicate the most recent versions of the python and twisted packages  
used in the reporting platforms. In particular twisted versions > 8.2  
and python version > 2.6. I think this means Fedora >= 14, definitely  
Ubuntu 11.04, 11.10 (natty & oneiric). I'm not sure what versions of  
these packages are on SUSE 12.3 etc., but that may be worth looking at.


>> -------- Original Message --------
>> Subject: AG setup
>> Date: Thu, 1 Dec 2011 16:06:58 -0800
>> From: Martin Siegert <siegert at sfu.ca>
>> To: Todd Zimmerman <todd.zimmerman at ubc.ca>
>> Hi Todd,
>> I reinstalled my desktop and then had to reinstall AG (version 3.2).
>> It basically works (I made it through the siteleads meeting today),
>> but there is one irritating issue: when I start AG and then go to the
>> siteleads room (or any other room) neither rat nor vic come up.
>> I need to go to "Configure node services ..." and remove the
>> VideoServiceH264 and then add it back in. When I add it back
>> vic and rat come up. Any idea what the problem is?
>> Cheers,
>> Martin
> Christoph Willing              +61 7 3365 8316
> Research Computing Centre
> University of Queensland

Christoph Willing              +61 7 3365 8316
Research Computing Centre
University of Queensland

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