[AG-TECH] Strange Windows XP RAT issue

[Enrique Terrazas]

I have a Dell Optiplex 960 running Windows XP set up as an AG client,  
and I'm running an AG Venue server and Bridge on the Windows XP  
platform.  The Optiplex has an interesting dual use rear port:  it can  
be used with a microphone or line in device, and there is a software  
setting to enable microphone use (see attached - the "Select" box  
should be checked to get usable microphone input).  I have a clear one  
echo canceling microphone plugged into this rear port.  When RAT  
initializes, the software switch that enables microphone use gets  
disabled (the "Select" box becomes de-selected), and the microphone  
does not work.  I have come up with a command line solution to enable  
the select box, but it is somewhat of a pain to train all users to run  
this command line solution on this particular PC.

1.  Any ideas why this would occur, and more importantly, how to stop  
it from happening?

2.  If no to #1, where can I insert the command line code so that the  
command line is run each time after RAT initializes (so that it is  
transparent to the users)?

Thanks for your help.

Enrique Terrazas


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--

Enrique Terrazas, MD, MS
Director, Laboratory Medicine Residency Program
Director, NCPL Laboratories
Chief, Laboratory Information Systems
HS Associate Clinical Professor
University of California, San Francisco
Clinical Laboratories, Box 0100
4-8931, 415.514.8931(voice)
3-4826, 415.353.4826(fax)
415.443.0913(pager)
Enrique.Terrazas at ucsf.edu

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