[AG-TECH] Windows Vic Crashing

[Thomas D. Uram]

If you run DebugView (google it), do you get any information about 
badness occurring inside of vic?

Can you capture the stack trace with a screen capture?  
(Shift-PrintScreen)  I don't think that stack trace will be of much use 
anyway, though.

How does wdmscan.exe that ships with the AG behave?

Tom


On 2/6/09 11:01 AM, Todd Zimmerman wrote:
> On Thu, 2009-02-05 at 19:33 +0000, Piers O'Hanlon wrote:
>   
>> Hi Todd,
>>
>> Is that a windows XP box? Do you have the latest drivers for the Ncast
>> capture card? Presumably you don't still see the dvice in the device
>> manager (if so delete it from there and try again). What colour depth
>> is your display set to - should be ok on 16 or 24, 32 bits. Are there
>> any other capture devices loaded (USB etc?) Do you get any message
>> when it crashes?
>>     
>
> Windows XP with latest Ncast drivers.
>
> Device has been physically removed and doesn't show up in the device
> list.
>
> Colour depth is 32 bit.
>
> No other capture devices loaded. 
>
> No message when crash except attached error msg.  There is a stack trace
> available if you click on the 'more info' link on the error dialog;
> however, unfortunately, there is no way to cut/paste/save the stack
> trace text from the dialog box (can't even select the text)....
>
> Any other suggestions??
>
> Thanks for all your help.
>
> Todd
>   
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