[AG-TECH] AG venue client crashes on Win 7

[Nagykaldi, Zsolt F. (HSC)]

Terry,

You are a lifesaver, THANK YOU!!!


Zsolt



Zsolt Nagykaldi, PhD
Assistant Professor of Research
Clinical IT Specialist

University of Oklahoma Health Sciences Center
Department of Family & Preventive Medicine
900 N.E. 10th Street
Oklahoma City, OK 73104

Phone: (405) 271-8000 ext.1-32208
Fax:     (405) 271-2784
________________________________
From: ag-tech-bounces at lists.mcs.anl.gov [ag-tech-bounces at lists.mcs.anl.gov] On Behalf Of Terry McGuire [tmcguire at ualberta.ca]
Sent: Thursday, December 10, 2009 5:23 PM
To: ag-tech at lists.mcs.anl.gov
Subject: Re: [AG-TECH] AG venue client crashes on Win 7


On 2009-12-10, at 10:32 AM, Nagykaldi, Zsolt F. (HSC) wrote:

 Has any of you seen this behavior? Solutions?

When the AG venue client (v3.2) enters a venue on a Win 7 machine, it hangs when it tries to pull up vic and rat and then crashes: "pythonw.exe has stopped working - prob event name: appcrash". I am running the client under Win XP SP3 compatibility and already added C:\Python24 to the path.

Try this:  After you launch AG, but before you attempt to connect to a node, Choose Tools->Preferences.  On the Preferences Network tab, deselect the "Run integrated multicast beacon client" option.  Save, close, enjoy.

Not sure what the problem is, but on both Vista and Win 7 running the AG 3.2 beta I always need to do this.

Terry
________________________________________________

Terry McGuire
Junior Analyst, Research Support Group
Academic Information & Communication Technologies (AICT)
University of Alberta
Edmonton, Alberta, Canada  T6G 2H1
Phone:  780-492-9422

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