[AG-TECH] Venue Server help

Vine, Derek A Derek.Vine at usd.edu
Thu Aug 6 13:04:15 CDT 2009

Here is the log file.  Let me know if there is anything else that is needed.


From: ag-tech-bounces at lists.mcs.anl.gov [mailto:ag-tech-bounces at lists.mcs.anl.gov] On Behalf Of Thomas Uram
Sent: Thursday, August 06, 2009 11:03 AM
To: Vine, Derek A
Cc: AG-Tech
Subject: Re: [AG-TECH] Venue Server help

On Aug 6, 2009, at 10:33 AM, Vine, Derek A wrote:

Greetings all.

We have had a venue server running for a little over a year now and I was never able to add any other exits besides the default lobby.  Whenever I add a new exit and try to access it from our node I get the following error: Error entering venue, getaddinfo failed.  Is there some sort of security setting that I am missing?

Can you send the relevant info from the VenueClient.log file? I suspect a problem with determining the hostname, which would result in an unreachable Venue address.

The venue server is running on Windows server 2003 and is based off of the 3.2 beta 1 all-in-one installer.

Also, what do I edit to change the location where venue FTP files are saved (ie. The data, services and application sessions).  The default is in Application Data of the user and I need to move it to a different drive.

The location of downloaded files can not be configured by the user, at this time. You should file an enhancement request to that end. It would be simple to add.


Thank you in advance.

Derek Vine
Communication Network Specialist
DDN Site Coordinator
The University of South Dakota
Office - 605-677-5042
Cell - 605-677-8215
dvine at usd.edu

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