[AG-TECH] Problem retrieving certificate

Christoph Willing c.willing at uq.edu.au
Mon Apr 6 17:40:49 CDT 2009

On 07/04/2009, at 7:34 AM, Frank Fulchiero wrote:

> Sorry, noob question.
> I installed AG 3.2-beta1 on latest OSX 10.5.6
> I requested a Certificate....
> Then I hosed my install by playing around too much, so reformatted  
> the drive, and reinstalled everything.
> Now AG seems to work fine, and I received the email...
> "Your certificate request to the AG Developers CA has been approved  
> and your certificate is ready. You can retrieve this certificate  
> automatically by running the Venues Client and picking View Pending  
> requests from the Preferences->Certificate Manager Menu item." Then  
> it gives me the DN for this request: O=etc...
> However, there is no Pending request in my Certificate Manager...
> Do I make a new request, or is there some other way to retrieve it?


When you reformatted/reinstalled, you will have lost your local record  
of the certificate request so there's no way to use the certificate  
thats now available to you. You'll need to request a new certificate.


> If there is a FAQ or instruction on-line, I would love to see  
> it...Google search does not seem to uncover anything I can use or  
> understand.
> Thanks,
> Frank Fulchiero
> Digital Media Specialist
> Connecticut College

Christoph Willing                       +61 7 3365 8316
QCIF Access Grid Manager
University of Queensland

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