[AG-TECH]AG 3.2 beta 1 web broken link

[Thomas D. Uram]

Brad:

Thanks for your feedback.  We've been working with this code for months, 
and have been fixing problems as we discover them.  I'm sure there are 
still problems; you'll find them described in the AG bugzilla 
(bugzilla.mcs.anl.gov/accessgrid), which I know you're familiar with.  
We're committed to fixing these problems as quickly as possible to get 
to a high quality final release.  With the help of beta testers, we'll 
get to a higher quality release more quickly, so feedback is always 
welcome.  Liberal feedback.  We've always encouraged people to report 
problems they encounter, whether they appear to be small problems, or 
the user is uncertain if a problem actually occurred.  Provide enough 
information and we'll determine if it's a problem, and fix it.  Patches 
to fix problems are, of course, also welcome.

I'll address some of your issues here, and you can report them to 
bugzilla with the appropriate level of detail.  We have in the past 
recommended that people review this page before submitting bugs:

    http://www.chiark.greenend.org.uk/~sgtatham/bugs.html

This helps people to provide all the necessary information (platform, 
hardware, logfiles, and a complete description of the problem that will, 
hopefully, allow the developers to reproduce it).  Now, on to the issues 
you raised:
> With this version, I can't get video working at all.  It keeps losing 
> my USB video class device, and I have to tell AG about it all over 
> again each time I launch, and even then vic will pull up a pane to 
> show the video, but it's blank and nothing is being transmitted, not 
> even a loopback to the local client. 
What service(s) are loaded when it comes up?  What services do you 
add/remove?  Have you saved the configuration after adding/removing 
services?
> I also can't get audio working.  At least rat will pull up a pane and 
> show me that it sees my headset mic, and the audio level indicator 
> moves as I speak, but so far as I can tell nothing is actually being 
> transmitted out. 
Did you somehow determine that nothing was being transmitted?  Have you 
tested audio with some remote person, or captured outgoing packets perhaps?
> Oh, and none of the system menus work at all.  I can't even pull up 
> the Apple System Preferences pane without first switching to another 
> application that will actually allow me to click on the Apple icon. 
Very precisely, what were you doing when this happened?  There does seem 
to be an issue with wxPython windows not becoming active, but I haven't 
seen this as persistently as you describe.
> I'm seeing lots of firewall errors, but although I've enabled all vic, 
> rat, and AG applications I can find to receive incoming packets, I 
> don't have an option to allow certain ports to be open for certain 
> application -- the system determines those automatically.
>
> Do the developers work with all firewall settings completely disabled, 
> and expect that everyone else in the world should likewise bend over 
> to get rickrolled?
In our case, Argonne == cybersecurity and Home network == NAT.  We've 
worked in a variety of constrained environments.  Can you describe in 
detail the firewall errors?  We certainly need better support for 
firewall traversal, including limiting the number and range of ports 
used.  A clean description of your concerns will help.  Putting that in 
a bug report will allow others to comment on their experiences, too.
> Do I need to create a screencast to show you guys everything that is 
> going wrong here? 
That might be helpful, but even it would need to be accompanied by some 
additional detail like log files, etc., to completely frame the problems.

Thanks again,

Tom Uram




On 7/23/08 2:03 PM, Brad Knowles wrote:
> David A. Cox wrote:
>
>> Hooray. The links (and software) seem to work great.
>
> I was also able to download the beta via the links at 
> <http://www.accessgrid.org/software/releases/3.2beta1>.
>
>>                                                       It will be nice 
>> to be able to test some things from my desktop mac again. I don't 
>> think my audio is working yet, but I have not had time to track that 
>> down yet (I think RAT is not seeing my FireWire iSight as a Mic).
>
> This is definitely a big step backwards for me from the previous 10.5 
> Intel-only alpha.  On that version, I don't think I ever got audio 
> working quite right, but everything else did work fine.
>
> With this version, I can't get video working at all.  It keeps losing 
> my USB video class device, and I have to tell AG about it all over 
> again each time I launch, and even then vic will pull up a pane to 
> show the video, but it's blank and nothing is being transmitted, not 
> even a loopback to the local client.
>
> I also can't get audio working.  At least rat will pull up a pane and 
> show me that it sees my headset mic, and the audio level indicator 
> moves as I speak, but so far as I can tell nothing is actually being 
> transmitted out.
>
> Oh, and none of the system menus work at all.  I can't even pull up 
> the Apple System Preferences pane without first switching to another 
> application that will actually allow me to click on the Apple icon.
>
>
> I'm seeing lots of firewall errors, but although I've enabled all vic, 
> rat, and AG applications I can find to receive incoming packets, I 
> don't have an option to allow certain ports to be open for certain 
> application -- the system determines those automatically.
>
> Do the developers work with all firewall settings completely disabled, 
> and expect that everyone else in the world should likewise bend over 
> to get rickrolled?
>
>
> Do I need to create a screencast to show you guys everything that is 
> going wrong here?
>
>> Is there a guide on how to install this service on Macs that I am not 
>> seeing (or a general guide to installing services on AG nodes on Macs)?
>
> Download the .dmg file.  Mount the .dmg file.  Double-click on the 
> installer icon included in the .dmg file.  Follow the instructions.
>
> Do not move any part of the application to any other location in the 
> system, because part of the installation process will hard-code paths 
> to things and nothing will work if you move things around after 
> installation.
>
> That seems to be about as much installation work as needs to be done, 
> at least in theory.
>