[AG-TECH] Using a Proxy Server with AG3

[Ben Green]

Generator Microsoft Word 11 (filtered medium) I' m helping this same user get his AG3 client working via a proxy server.

I' ve got him to amend the preferences files, and the client can now connect to the proxy, but a second problem has arisen which may not be fixable. His comment is below:

For staff to access the internet from a local laptop they have to put in the domain/username and then there password. And in most programs where you can put proxy details in there is generally a section for authentication. As there isn' t a section I get a feeling that this just isn' t going to work over our network... Is there a fix, patch or a suggestion to this issue?

Does anyone have any experience of this type of proxy?

Regards, Ben.

From: Horwich, A (Adam) [mailto:A.Horwich at rl.ac.uk]  Sent: 16 January 2008 12:59 To: ben.green at manchester.ac.uk Cc: ag-tech at mcs.anl.gov Subject: RE: [AG-TECH] Using a Proxy Server with AG3

Hi Ben,

Yep it' s been doing it since AG3.1 beta 1 and I have no idea why. The only thing I can do is, if I need to make any preferences changes, to then edit the preferences file and change the proxy port number manually. I submitted a bug on the issue but haven' t had any response yet.

Regards,

Adam.

P.s Sorry about the previous message. Hit the wrong button!!
From: owner-ag-tech at mcs.anl.gov [mailto:owner-ag-tech at mcs.anl.gov] On Behalf Of Ben Green Sent: 16 January 2008 12:12 To: ag-tech at mcs.anl.gov Subject: [AG-TECH] Using a Proxy Server with AG3

When a proxy server is configured within Tools / Preferences / Network, and a port number is specified, after saving the configuration, this port number is set to zero.

Has anyone else seen this, or does anyone know why this happens?

Regards, Ben.

-----------------------------------------
Ben Green
Access Grid Support Centre
University of Manchester
Room G49-H
Kilburn Building
Oxford Road
Manchester
M13 9PL

tel - 0161 306 6621
email - ben.green at manchester.ac.uk
web - www.agsc.ja.net
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