[AG-TECH] Rat error - "Could not initialize Mbus: Is multicast enabled"

[Jason Bell]

G'day All

 

Thanks to those who replied.

 

As I suspected, the issue was network related, but we couldn't see what
the problem was initially.  After further troubleshooting by the user,
the issue was found to be "dodgy" wireless ADLS modem install.  Once the
device and driver was removed, everything worked fine!

 

I suspect it was trying to route the multicast traffic through the
device or something like that!

 

Anyway, thanks for everyone's help and I hope this provides another
thing to look out for.

 

Cheers,

Jason.

 

From: Jason Bell [mailto:j.bell at cqu.edu.au] 
Sent: Thursday, 14 August 2008 04:55 PM
To: ag-tech at mcs.anl.gov
Subject: [AG-TECH] Rat error - "Could not initialize Mbus: Is multicast
enabled"

 

Hi guys

 

Just wondering if someone out there can help.  Whilst running a video
collaboration workshops, I have benn demo'ing the AG software to a
number of colleagues and getting them to install it on their laptops.

 

Unfortunately, I have one user who has been getting a 

 

                "Could not initialize Mbus: Is multicast enabled"

 

rrror message within rat.  See attached pdf to see error message.

 

The user is running the AG 3.1 "all-in-one-installer" and is able to get
vic working fine.

 

We have checked the obvious, such as local firewalls, etc.  But we
cannot seem to resolve the issue.  The Audio Service logs are not
telling us much either.

 

Therefore, I was wondering if there was anyone out there in AG land who
might be able to assist.

 

I will be continuing the workshop tomorrow and it would be great if I
was able to resolved the problem before the user goes home.

 

Many thanks in advance,

Jason.

 

--------------------------------------------

Jason Bell, B.I.T. (Honours)

 

Research Systems Support Officer

Information Technology Division 

Central Queensland University

 

Australian Research Collaboration Service

http://www.arcs.org.au/

 

E-mail : j.bell at cqu.edu.au

         jason.bell at arcs.org.au

Work   : +61 7 4930 9229

Mobile : 0409 630897

Postal : Building 19

         Central Queensland University

         Bruce Highway

         Rockhampton, Queensland, Australia, 4702

--------------------------------------------

Patience is a virtue.

 

But if I wanted Patience,

I would have become a Doctor.

--------------------------------------------

 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.mcs.anl.gov/pipermail/ag-tech/attachments/20080818/98eef7ed/attachment.htm>