[AG-TECH] ratmedia crash

Thomas D. Uram turam at mcs.anl.gov
Tue Feb 21 14:30:32 CST 2006


Is there any mention of MBUS?  We've seen MBUS-related problems on Windows a fair
number of times.

I certainly wouldn't suspect your memory.

Has anyone had any luck addressing this problem?

Tom


On 2/21/06 1:58 PM, David Fitzgerald wrote:
> Hi everyone,
> 
>  
> 
> Forgive me if this question has already been asked somewhere, but I have 
> not seen any threads that answered my question.
> 
>  
> 
> I have a PIG, running AGTK 2.4 under Windows XP SP2.  Hardware is a 
> Pentium 4, 2.6Ghz, with 512Mb RAM. Soundcard is a Soundblaster Live 24, 
> and video capture card is a Winnov Videum 1000 VO Plus.
> 
>  
> 
> My problem is during every AG session, I lose audio, and get the pop-up 
> message: “Ratmedia has encountered a problem as has to close ….”  The 
> error log shows the message:
> 
> “Faulting application ratmedia.exe, version 0.0.0.0, faulting module 
> ratmedia.exe, version 0.0.0.0 fault address 0x0001d6a6.”  Video 
> continues to tansmit and receive just fine, only audio is gone.  Also, I 
> usually, but not always, get a second error message that says: “Fault 
> bucket 84770519.”  When this happens, if I go into node manager and 
> disable then re-enable the audio service, audio comes back for awhile 
> until the next crash.
> 
>  
> 
> Is this a memory problem, i.e. a bad memory chip or too little RAM?  If 
> someone could help me track down the cause of this problem I’d really 
> appreciate it!
> 
>  
> 
> Dave
> 
>  
> 
> +++++++++++++++++++++++
> 
> David Fitzgerald
> 
> Department of Earth Sciences
> 
> Millersville University
> 
> Millersville Pa 17551
> 
>  
> 
> Phone: 717-871-2394
> 
>  
> 
>  
> 
> //I don't know half of you half as well as I should like; and I like 
> less than half of you half as well as you deserve.//
> 
> Bilbo Baggins,// The Fellowship of the Ring//
> 
>  
> 
>  
> 




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