[AG-TECH] Fwd: how do I fix this runtime error?

[Richard Caladine]

Dear All,

Thanks for the responses.
I  have uninstalled AGTk-2.3 and installed AGTk- 2.4 and the problem 
has disappeared.
But I'll keep my fingers crossed!

thanks again

Richard
On 08/09/2005, at 11:36 PM, Thomas D. Uram wrote:

> That is, unfortunately, a high-level error message that tells you 
> nothing about the problem.  One case in which this happens is when the 
> camera is not plugged in, as identified in this (very old) bug:
>
> http://bugzilla.mcs.anl.gov/AccessGrid/show_bug.cgi?id=316
>
> I've also seen this behavior under other conditions (drivers not 
> installed, or not installed properly, or misconfiguration of the 
> camera).
>
> If you clarify details about your camera and the conditions under 
> which the error occurs, we might be able to help.
>
> Tom
>
>
> Ben Ware wrote:
>> Richard,
>> Sorry no one got back to you before, I am sure most other AG people 
>> are at least as busy as I am!
>> As for your error message, was there any way to see more details?  
>> Typically in Windows, if memory serves, there is some way when 
>> run-time errors come up, to get more detail.
>> Without more of the technical info though from the run-time error, it 
>> will be hard to figure out the problem.  >From general experience 
>> though, uninstalling, rebooting, and reinstalling can often do the 
>> trick, if that is not a burden.
>> I hope that helps some!
>> Ben
>> Richard Caladine wrote:
>>> Hi All,
>>>
>>> The following message was posted to ag-tech earlier this week and to 
>>> date there have been no replies. So I guess this means it's a new 
>>> problem, or outside the scope of this list. My plan is to reinstall 
>>> the AG software and hope that fixes the problem. What do you think?
>>>
>>> thanks
>>>
>>> Richard
>>>
>>> Begin forwarded message:
>>>
>>>     *From: *Richard Caladine <richard_caladine at uow.edu.au>
>>>     *Date: *5 September 2005 11:44:00 AM
>>>     *To: *ag-tech <ag-tech at mcs.anl.gov>
>>>     *Subject: how do I fix this runtime error?
>>>     *
>>>     Hi All,
>>>
>>>     Last week while trying to connect to a venue I could see and hear
>>>     everyone but they could not see or hear me. Today I tried to test
>>>     my node and connected to the APAG lobby and the Argonne lobby.
>>>     Each time I connected it appeared that the same symptoms occurred
>>>     and the following error was displayed:
>>>
>>>     Microsoft Visual C++ Runtime Library
>>>     Runtime Error!
>>>
>>>     Program: 
>>> ...a\AccessGrid\local_services\VideoProducerService\vic.exe
>>>
>>>     This application has requested the Runtime to terminate it in an
>>>     unusual way.
>>>     Please contact the application's support team for more 
>>> information.
>>>
>>>
>>>     Can anyone help?
>>>
>>>     Thanks
>>>
>>>     Richard
>>>     ________________________
>>>     Dr Richard Caladine
>>>     Program Coordinator
>>>     LIFT (Learning, Innovation and Future Technologies)
>>>     CEDIR (Centre for Educational Development and Interactive 
>>> Resources)
>>>     University of Wollongong
>>>     NSW 2522
>>>     Australia
>>>
>>>     phone +61 2 4221 4138
>>>     fax +61 2 4225 8312
>>>
>>>     http://cedir.uow.edu.au/lift
>>>
>>>
>>> ________________________
>>> Dr Richard Caladine
>>> Program Coordinator
>>> LIFT (Learning, Innovation and Future Technologies)
>>> CEDIR (Centre for Educational Development and Interactive Resources)
>>> University of Wollongong
>>> NSW 2522
>>> Australia
>>>
>>> phone +61 2 4221 4138
>>> fax +61 2 4225 8312
>>>
>>> http://cedir.uow.edu.au/lift
>>>
>>>
>
>
________________________
Dr Richard Caladine
Program Coordinator
LIFT (Learning, Innovation and Future Technologies)
CEDIR (Centre for Educational Development and Interactive Resources)
University of Wollongong
NSW 2522
Australia

phone +61 2 4221 4138
fax +61 2 4225 8312

http://cedir.uow.edu.au/lift