[AG-TECH] Re: AG teleconf on 8/3 (fwd)

[Andrew Rowley]

Hi,

It sounds like you are missing the AG Developers CA Root Certificate.  I
have attached this to this e-mail.

You now need to import this into the Certificate Manager.  To do this,
select the "Trusted CA Certificates" tab and select "Import".  In the window
that appears, select the "AGDev.0" file for the "Certificate file" and
"AGDev.signing_policy" for the signing policy file (this might be selected
automatically when you select the .0 file).  Select "Import" and it should
appear as "Access Grid Developers CA".

Andrew :)

============================================
Access Grid Support Centre,
RSS Group,
Manchester Computing,
Kilburn Building,
University of Manchester,
Oxford Road,
Manchester, 
M13 9PL, 
UK
Tel: +44(0)161-275 0685
Email: Andrew.Rowley at manchester.ac.uk 
-----Original Message-----
From: owner-ag-tech at mcs.anl.gov [mailto:owner-ag-tech at mcs.anl.gov] On Behalf
Of Shawn Needham
Sent: 08 March 2005 02:56
To: ag-tech at mcs.anl.gov
Cc: rcthomas at lbl.gov
Subject: [AG-TECH] Re: AG teleconf on 8/3 (fwd)

Hello All,

I'm trying to help a remote user configure an Access Grid setup on a G4 
iBook running Mac OS X 10.3.8. He's encountering an error in proxy 
initialization.

While registering for his Certificate he left the enable proxy unchecked.  
His keys and certificates appear in his Certificate Manager but he does 
not have any entries in the Trusted CA Certificates tab. I'm guessing that  
this might be at fault.

We have tried reinstalling the AG software but this behavior persists. 

Here's the problem as he described it in an email to me:

 * When he first start up the AG toolkit, and I start the venue client
   up, I am prompted for my passphrase.  I enter it, but I get a popup
   menu reading

    Error in proxy initialization:
    Missing CA Certificate
    Try again?

 * Now if I click "yes" the same thing happens again, but if I click
   "no" then the venue client pops up.  However, if I try to go to my
   home venue, I am prompted for my passphrase again and get the same
   message as above.

 * In my certificates manager, I see my certificates listed under the
   "certificates" tab, but with a "missing" proxy status on my default
   certificate.  My trusted CA certificates panel is empty.

Thanks,
Shawn


-------------- next part --------------
A non-text attachment was scrubbed...
Name: AGDev.signing_policy
Type: application/octet-stream
Size: 1334 bytes
Desc: not available
URL: <http://lists.mcs.anl.gov/pipermail/ag-tech/attachments/20050308/7cde7c75/attachment.obj>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: AGDev.0
Type: application/octet-stream
Size: 904 bytes
Desc: not available
URL: <http://lists.mcs.anl.gov/pipermail/ag-tech/attachments/20050308/7cde7c75/attachment-0001.obj>