[AG-TECH] Mac OS X Install and Certificate Request

[Eric Olson]

Hi Jeffrey,
Can you please file a bug in bugzilla (bugzilla.mcs.anl.gov/accessgrid) 
and attach your log files?  The logs are located in 
/Users/<username>/.AccessGrid/Logs

Here are a couple things to try:
 - try removing your /Users/<username>/.AccessGrid/Config/certrepo 
directory and try requesting another certificate.
 - If you started the certificate manager from the launcher, see if it 
helps to start it from the VenueClient through Preferences->Certificate 
Manager.

Eric


On Thu, 16 Sep 2004, Jeffrey Bary wrote:

> I installed the Mac OS X version 2.3 of the Access Grid Toolkit and 
> then I went to request a certificate using the certificate wizard. It 
> worked fine until the last page that contains the message:
> 
> Click 'Finish' to submit identity certificate request for Jeffrey 
> Bary to Argonne.  A confirmation e-mail will be sent, within 2 
> business days, to Jeffrey.Bary at nyu.edu.
> 
> -----------
> 
> I then pressed to "Finish" button and got the message:
> 
> Error occurred. Certificate request cannot be completed.
> 
> -----------
> 
> Any suggestions on how to proceed ?
> 
> -Jeff
> -- 
> 
> =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
> Jeffrey Bary              New York University     phone:  212-998-3049
> Senior Arts Technologist  251 Mercer                fax:  212-995-4120
> Arts Technology Group     New York, NY 10012   internet:  Jeffrey.Bary at nyu.edu
> 
>       N Y U  /  I n f o r m a t i o n  T e c h n o l o g y  S e r v i c e s
>              A c a d e m i c   C o m p u t i n g   S e r v i c e s
> 
>