[AG-TECH] account-specific problem on AGTk2.3/XP
Ivan R. Judson
judson at mcs.anl.gov
Mon Oct 4 21:22:31 CDT 2004
I'd check the XP Firewall settings first.
--Ivan
> -----Original Message-----
> From: owner-ag-tech at mcs.anl.gov
> [mailto:owner-ag-tech at mcs.anl.gov] On Behalf Of David McNabb
> Sent: Monday, October 04, 2004 7:30 AM
> To: ag-tech at mcs.anl.gov
> Subject: [AG-TECH] account-specific problem on AGTk2.3/XP
>
> Good morning, all!
>
> Here's a chestnut I haven't seen before. Any guesses about
> what might be going on?
>
> I had installed AGTk2.3 and associated packages on a new Dell
> dual-processor XP with Matrox D200 MM, Videum 4400, XAP400,
> etc. Everything was working swimmingly. One of the faculty
> that uses this machine installed Real Producer for streaming
> some classes from the room to a non-AG audience, and this was
> working well for him. However, I am no longer able to run
> the client "completely" when logged in as myself (also an
> admin acct.)
>
> What I see is everything working properly with one working
> RAT and one VIC per defined VideoProducer (three of these,
> since we use three cameras, usually.) Of course I still have
> to select the correct device in the menu for these
> producer-VICs for each corresponding camera, but that is
> nothing new. The problem is with the VIC that appears for
> the VideoConsumer, i.e. the VIC with non-muted thumbnails and
> labeled with the venue name. This comes up with a "waiting
> for video.." message that never goes away.
>
> If I un-mute thumbnails in one of my producer-VICs I can see
> the video stream from that camera is fine. And others in the
> venue seem to be getting my video streams just fine.
> However, I am getting neither my own video streams in my
> consumer-VIC, nor any of the streams from other sites in the
> venue that should also appear in my concumer-VIC.
>
> If I quit, log out, and log back in on the faculty member's
> account, everything works fine.
>
> At one point I de-installed RealProducer, thinking there
> might be some interference there, but if so the de-install
> did not help. I had also recently installed XP SP2 from my
> account, and had to go through the excercise whenever
> prompted of allowing connections by various AG-related SW
> bits, but I did this on another nearly identical system
> without incident.
>
> I'm stumped. Any ideas from you experts or even guesses
> would be greatly appreciated.
>
> --David
>
> David McNabb
> Project Lead, UMAGI
> UM Access Grid Initiative
> Office of Information Technology
> University of Maryland
> College Park, MD, USA
> mcnabb at umd.edu
>
>
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