[AG-TECH] account-specific problem on AGTk2.3/XP

[Steve Gallo]

I do remember that I had to manuall add one of the 2 or 3 rat
programs that get run to the XP firewall exception rules.  I
can't remember off-hand which one, but if you're interested shoot
me an email and I will go and find out.

Steve


> -----Original Message-----
> From: owner-ag-tech at mcs.anl.gov [mailto:owner-ag-tech at mcs.anl.gov]On
> Behalf Of Ivan R. Judson
> Sent: Monday, October 04, 2004 10:23 PM
> To: 'David McNabb'; ag-tech at mcs.anl.gov
> Subject: RE: [AG-TECH] account-specific problem on AGTk2.3/XP
> 
> 
> 
> I'd check the XP Firewall settings first.
> 
> --Ivan 
> 
> > -----Original Message-----
> > From: owner-ag-tech at mcs.anl.gov 
> > [mailto:owner-ag-tech at mcs.anl.gov] On Behalf Of David McNabb
> > Sent: Monday, October 04, 2004 7:30 AM
> > To: ag-tech at mcs.anl.gov
> > Subject: [AG-TECH] account-specific problem on AGTk2.3/XP
> > 
> > Good morning, all!
> > 
> > Here's a chestnut I haven't seen before.  Any guesses about 
> > what might be going on?
> > 
> > I had installed AGTk2.3 and associated packages on a new Dell 
> > dual-processor XP with Matrox D200 MM, Videum 4400, XAP400, 
> > etc.  Everything was working swimmingly.  One of the faculty 
> > that uses this machine installed Real Producer for streaming 
> > some classes from the room to a non-AG audience, and this was 
> > working well for him.  However, I am no longer able to run 
> > the client "completely" when logged in as myself (also an 
> > admin acct.) 
> > 
> > What I see is everything working properly with one working 
> > RAT and one VIC per defined VideoProducer (three of these, 
> > since we use three cameras, usually.)  Of course I still have 
> > to select the correct device in the menu for these 
> > producer-VICs for each corresponding camera, but that is 
> > nothing new.  The problem is with the VIC that appears for 
> > the VideoConsumer, i.e. the VIC with non-muted thumbnails and 
> > labeled with the venue name.  This comes up with a "waiting 
> > for video.." message that never goes away.
> > 
> > If I un-mute thumbnails in one of my producer-VICs I can see 
> > the video stream from that camera is fine.  And others in the 
> > venue seem to be getting my video streams just fine.  
> > However, I am getting neither my own video streams in my 
> > consumer-VIC, nor any of the streams from other sites in the 
> > venue that should also appear in my concumer-VIC.
> > 
> > If I quit, log out, and log back in on the faculty member's 
> > account, everything works fine.
> > 
> > At one point I de-installed RealProducer, thinking there 
> > might be some interference there, but if so the de-install 
> > did not help.  I had also recently installed XP SP2 from my 
> > account, and had to go through the excercise whenever 
> > prompted of allowing connections by various AG-related SW 
> > bits, but I did this on another nearly identical system 
> > without incident.
> > 
> > I'm stumped.  Any ideas from you experts or even guesses 
> > would be greatly appreciated.
> > 
> > --David
> > 
> > David McNabb
> > Project Lead, UMAGI
> > UM Access Grid Initiative
> > Office of Information Technology
> > University of Maryland
> > College Park, MD, USA
> > mcnabb at umd.edu
> > 
> > 
>