[AG-TECH] vic runtime error

Weidner, Steve sweidner at usd.edu
Mon Dec 13 14:09:20 CST 2004

I've installed AG 2.3 on a new laptop (3.2GHz / 1024M RAM) that will be
a portable node for our campus.  It includes a built-in camera just
above the screen so aside from a headset, we should be able to
participate in meetings without too much extra setup time in dealing
with peripherals.

Everything went perfectly in setup.  I requested, received and installed
an anonymous certificate and was able to jump right in to the venues

When I started Node Management and added the VideoService, I received
the runtime error listed below.  I removed that service and tried each
of the Video services in turn with the following results:
 - VideoConsumerService displays video as expected
 - Video ProducerService or VideoService both fail
   -- "Microsoft WDM Image Capture (Win32)" is the device being used 
   -- both return the following error after opening a VIC window: 
	|Runtime Error!
	|This application has requested the Runtime to terminate it in
	|unususal way.
	|Please contact the applications's support team for more

I hit "OK" and it closes the VIC window but leaves the pythonw.exe
process running.  If I remove the service, pythonw.exe will close.

The system was rebooted after installation. (It is Windows, after

Any help would be greatly appreciated.

Steve Weidner

---Below is the tail-end of the VideoProducerService.log---
12/13/04 12:10:46 2360 Toolkit     videoproducerservice.py:278 INFO
Starting VideoProducerService
12/13/04 12:10:46 2360 Toolkit     videoproducerservice.py:279 INFO
executable = C:\Documents and Settings\USD AGNode\Application
12/13/04 12:10:46 2360 Toolkit     videoproducerservice.py:280 INFO
options = ['-u',
'-C', '"Video"', '-t', '127', '']
12/13/04 12:10:46 2360 ProcessManager     processmanager.py:59 DEBUG
Creating process: C:\Documents and Settings\USD AGNode\Application
Data\AccessGrid\local_services\VideoProducerService\vic.exe -u
C:/DOCUME~1/USDAGN~1/LOCALS~1/Temp/VideoProducerService_3232.vic -C
"Video" -t 127
12/13/04 12:10:46 2360 ProcessManager     processmanager.py:72 DEBUG
Create process returns: (<PyHANDLE object at 0x010D539C>, <PyHANDLE
object at 0x011EA0AC>, 228, 2216)
12/13/04 12:11:12 3280 Toolkit     agservice.py:190 INFO  Shut service
12/13/04 12:11:12 3280 ProcessManager     processmanager.py:135 ERROR
couldn't shutdown process <PyHANDLE:716>: (1444, 'PostThreadMessage',
'Invalid thread identifier.')
Traceback (most recent call last):
py", line 128, in TerminateProcess
    win32api.PostThreadMessage(self.threadid[pid], 18, 0, 0)
error: (1444, 'PostThreadMessage', 'Invalid thread identifier.')
12/13/04 12:11:12 3280 ProcessManager     processmanager.py:142 ERROR
couldn't terminate process <PyHANDLE:716>: (5, 'TerminateProcess',
'Access is denied.')
Traceback (most recent call last):
py", line 139, in TerminateProcess
    win32process.TerminateProcess(pid, 0)
error: (5, 'TerminateProcess', 'Access is denied.')
12/13/04 12:11:12 1932 Hosting     server.py:65 ERROR Exception in SOAP
server main loop
Traceback (most recent call last):
essGrid\hosting\SOAPpy\Server.py", line 63, in Run
  File "C:\Python23\lib\SocketServer.py", line 217, in handle_request
    request, client_address = self.get_request()
Ppy\GSIServer.py", line 140, in get_request
  File "C:\Python23\Lib\site-packages\pyGlobus\io.py", line 525, in
  File "C:\Python23\Lib\site-packages\pyGlobus\io.py", line 857, in
    raise ex
GSITCPSocketException: an I/O operation was cancelled

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