[AG-TECH] Gentner AP-Ware?

David Minor dminor at salud.unm.edu
Thu Sep 6 18:40:58 CDT 2001

Hmmm. After reading people's positive experiences with the upgrade I thought I'd try it...I'm having some big problems:

1) First ran the install on the Win98 box that we've been using for AudioPerfect. Install and firmware upgrade went off without a hitch. However the AP-Ware app doesn't work correctly: it will connect with the Gentner (AP400) fine, but I never get the Flow Control or Matrix screens - that whole side of the App window remains blank. Hmm.

2) So next I installed onto the Win2k display machine. Again no problem on the install. Different problem when I try to run AP-Ware: this time I get the purty pictures as I should, but can't connect to the Gentner! When I try to connect I see the +12 and -10 meter lights on the unit flash, and I get an entry in the error log: 
 (Error -1)   No Response from AP Units.
 (AP-Ware)   Disconnecting from the site.

So at the moment I'm dead in the water. It would be really easy to move the Win98 box to Win2k, so I'm not too bothered about that, but this no-connection thing is troubling.

Anyone out there have any suggestions??



>>> John Shalf <jshalf at lbl.gov> 09/06/01 12:04 PM >>>

Works fine after the firmware upgrade (the upgrade is
absolutely necessary). The actual upgrade process is

APWare does offer the convenience of adjusting sound levels
at the microphone source rather than on the audio capture PC
(a much more appropriate place for that adjustment).  Seems
to behave nicely on the same Win2k box that acts as the
display machine if you find it more convenient to run there.

Default baud rate (9600 baud) is too low, so after you get
it working, you should try increasing the baud rate (have to
do this from the Gentner front-panel as well as on the
APware side).  But don't do this until *after* the firmware


Randy Groves wrote:
> Anybody have any experiences (good or bad) with this?  It seems to require
> a firmware upgrade, which gives me a little pause.  Are the preset files
> compatible?
> -randy

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