Fwd: Testing Access Grid node (fwd)

[Susanne Lefvert]

Fyi, I got this from Roger.


Susanne,

I moved the machine outside of our firewall, it seems to be working.  My
Network Admin will do a trace this afternoon.

I appreciate the time and effort you've put into this.

Thanks,

Roger S.

AOD-IT
630 252-9929


On Wed, 24 Nov 2004, Susanne Lefvert wrote:

> 
> Roger Sersted (a System Administrator at the APS) has problems connecting 
> to vv2. What could cause this exception? Any ideas?
> 
> 
> 11/12/2004 02:18:01 PM -150546944 TextConnection     __init__.py:988 ERROR 
> Couldn't connect to text service! hume.mcs.anl.gov:9004
> Traceback (most recent call last):
>   File "/usr/lib/python2.3/site-packages/AccessGrid/TextClient.py", line 
> 133, in __init__
>     self.socket.connect(self.host, self.port, self.attr)
>   File "/usr/lib/python2.3/site-packages/pyGlobus/io.py", line 990, in 
> connect
>     raise ex
> GSITCPSocketException: an end-of-file was reached
> 
> 
> Thanks,
> 
> Susanne
> 
> 
> ---------- Forwarded message ----------
> Date: Fri, 12 Nov 2004 14:34:11 -0600
> From: Roger Sersted <rs1 at aps.anl.gov>
> To: Susanne Lefvert <lefvert at mcs.anl.gov>
> Subject: Re: Fwd: Testing Access Grid node (fwd)
> 
> 
> Susanne, 
> 
> Now that I know where the AG logs are (didn't before).  I was able to at
> least do some work on my own.  Anyway, I also talked to my Network Admin
> and he opened some additional ports on the firewall for the AG software,
> 9000-9011 and 11000.  This was based on another User's AG setup and our
> APS firewall logs.  I have had some success, but there seems to be a
> piece of the puzzle missing.
> 
> The symptoms: In the venue client, I go to the default test venue and I
> still get the message "unable to connect to Venue server", but my name
> is listed as a "participant".   I could even see other participants, but
> every other indication is that I'm not in the venue.  I'm confused.
> 
> The AG2.3 software is installed on RedHat Linux Fedora Core 2. I've
> attached the VenueClient.log and VideoConsumerService.log.  These are
> the only logs written when I run the client.  Hopefully, they provide
> some insight.
> 
> Thanks,
> 
> Roger S.
> 
> Susanne Lefvert wrote:
> > 
> > Roger,
> > 
> > I am connected to the vv2 server right now. You can also try the ncsa
> > venue server at https://venues.ncsa.uiuc.edu:9000/Venues/default. These
> > servers should be up all day so you can connect whenever you want.  Some
> > questions:
> > 
> > * What operating system are you using?
> > * Which version of the Access Grid toolkit are you running?
> > * Is your machine clock correct?  Otherwise, it may appear like your
> > certificate has expired even though it is still valid.
> > 
> > Could you also attach your log file (for windows) C:\Documents and
> > Settings\<user>\Application Data\AccessGrid\Logs\VenueClient (for linux)
> > .AccessGrid/Logs/VenueClient.
> > 
> > Thanks,
> > 
> > Susanne
> >