[AG-TECH] Fwd: Problems with RAT

[Todd Zimmerman]

Peter has asked me to forward this on to the AG-Tech list:

Todd

-------- Original Message --------
Subject: 	problems with RAT
Date: 	Tue, 08 Feb 2011 08:55:26 -0600
From: 	Peter Giesbrecht <GIESBRECHT at BrandonU.CA>
To: 	ag-tech at mcs.anl.gov


Hello,
We have a computer setup to access the Coast to Coast and Westgrid
seminar series using the IGMeeting software. We experienced some noise
from the on-board sound card so we installed a Creative Labs X-Fi USB
sound device. The device worked well but we still had some noise going
to the other sites from the mic input. We also use the AccessGrid
software (version 3.2)and initially the Creative Labs device was
recognized by it. In order to correct the noise problem with the mic we
installed the drivers and software that were included with the Creative
Labs device. This corrected the noise problem we were having with
IGMeeting but AccessGrid would no longer see the device. I selected
options within the RAT program and then audio but the Creative Labs
device did not appear, only the on-board sound device was listed. How do
I get RAT to recognize the Creative Labs device?
bye for now...
PeterG
Peter Giesbrecht Email:Giesbrecht at BrandonU.CA
Coordinator, User Services Phone#: (204) 727-9606
Information Technology Services Fax#: (204) 571-8571
270 18th St.
Brandon, Manitoba
Canada R7A 6A9