[AG-TECH] Retrieving file from Venue Data fails
Henry Hernando Caballero Corzo
hh.caballero921 at uniandes.edu.co
Fri Feb 19 13:31:56 CST 2010
I'm setting up an AG node inside a medical institution. I've already dealt with networking issues (related to firewall permissions and forwarding rules). The following list of ports are currently open:
5900 - 6000 TCP
Given the host has a private IP, additional forwarding rules were applied to traffic on UDP ports in ranges 39900-40000 and 50000-52000.
So far, the following operations have succeded:
-Connection to AG server
-Sending/receiving media streams
-Event broadcasting in shared applications
However, I've been unable to retrieve files from the Venue's data repository. The 'Save' operation fails with message 'Operation timed out' (as seen in the Venue Server's log).
I'm suspecting I'm not aware of an additional firewall requirement. Looking at the traffic through the network adapter (using wireshark), I've identified some lost packets originating in the AG node (with the AG Server as the destination host) going to ports 50003 and 50004 over TCP protocol.
Thanks in advance.
PD. The same behavior occurs when using both OS X and Windows machines.
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