[AG-TECH] Problems uploading files

[Thomas Uram]

Hi Jesus:

There is probably some indication of the problem in the VenueClient.log file. If you submit a bug report from the Help menu after this happens, a recent portion of the VenueClient.log file will be included with the report, and we can review it. If you want to look yourself, the log file resides in the following locations based on platform:

MacOS, Linux:  ~/.AccessGrid3/Logs
Windows:  c:\documents and settings\username\application data\AccessGrid3\Logs (adjusted for your locale, of course)

Tom

On Apr 22, 2010, at 11:11 AM, Jesus Cea Oliva wrote:

> Hi list again, sorry for my constants problems xD.
> 
> I'm trying upload files to our VenueServer and my problem is strange. Firstly, I've created a VenueServer locally, for testing.
> 
> Well, when I try to upload a file, I can see the message on the VenueClient "Uploading file X" and a progressbar, but, when the progressbar is near to the end, stops and list of files (Data section) don't refresh. So I beleived that the file can't upload.
> 
> But, really, the file has uploaded, because I can see the folder Data of my local VenueServer, and the file is copied in this folder. In this case, if I reset VenueServer and VenueClient, then, I can see the files in Data section.
> 
> So I think that the file uploads fine but, the list of files don't refresh and the file uploaded don't appears.
> 
> I must say that, sometimes, I can upload a file so I don't know whats really the problem (ports closed? firewall? path or name files? file size?) .
> 
> Thanks again and apologize for any inconveniences
> 
> Regards!
> 
> 
> 
> 
> 
> 
> 

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