[AG-TECH] DVTS black screen

[John I. Quebedeaux, Jr]

I've seen this occasionally and restarting the extendedvideoproducer
involved usually fixed it for me. I don't know why it happens though. - JQ


> From: Gurcharan Khanna <gurcharan.khanna at rit.edu>
> Organization: RIT
> Reply-To: Gurcharan Khanna <gurcharan.khanna at rit.edu>
> Date: Fri, 08 May 2009 23:39:38 -0400
> To: ag-tech <ag-tech at mcs.anl.gov>
> Subject: [AG-TECH] DVTS black screen
> 
> hi,
> 
> i think this has come up before but i can't seem to recall the solution.
> i'm using extended video services in AG with DVTS. on some installations
> DVTS comes up with a black screen even though the network interface
> shows that 30 Mbps are reaching the computer. but for some reason the
> DVTS application is not 'seeing' it.
> 
> is there a known cause or set of possible causes for this behavior under
> windows?
> 
> thanks in advance
> 
> -gurcharan
> 
> -- 
> -------------------------
> Gurcharan S. Khanna, Ph.D.
> Director of Research Computing
> Office of the Vice President for Research
> http://rc.rit.edu
> 
> Assistant Research Professor, Ph.D. Program
> Golisano College of Computing and Information Sciences
> http://people.rit.edu/gskpop
> 
> Director, Interactive Collaboration Environments Laboratory,
> Center for the Advancing the Study of Cyberinfrastructure
> http://icelab.rit.edu
> ---
> Rochester Institute of Technology
> 1 Lomb Memorial Drive
> Rochester, New York 14623-5603
> Phone: 585-475-7504  ~  Cell: 585-451-8370
> Email: gurcharan.khanna at rit.edu
>