[AG-TECH] Venue Client startup problem

[Ben Green]

Would it not be worth considering making 'multicast = 0' default ?

If a unicast connection was made default, then most new VenueClient installations would actually work when they are first launched into a venue (new users rarely understand what multicast is, and don't even have it enabled on their network).

The VenueClient installation guide we distribute to UK users actually recommends that the 'use unicast bridges instead of multicast' option is ticked when configuring the client profile during installation.

Cheers, Ben.


 

-----Original Message-----
From: ag-tech-bounces at lists.mcs.anl.gov [mailto:ag-tech-bounces at lists.mcs.anl.gov] On Behalf Of Thomas Uram
Sent: 11 June 2009 23:28
To: Ken Fox
Cc: ag-tech at lists.mcs.anl.gov
Subject: Re: [AG-TECH] Venue Client startup problem


Ken:

The failure to launch is a known bug in that beta.  You can work around
it by editing ~/.AccessGrid3/Config/preferences, and changing this line:

multicast = True (or maybe False)

to

multicast = 1

or you can use 0 if you don't have multicast available.

Tom



On Jun 11, 2009, at 2:26 PM, Ken Fox wrote:

> When I start Access Grid, Access Grid Launcher starts and when I
> click the Venue Client button, a window opens with "starting 3.2
> beta" then stops. I have a MacBook Pro running OSX 10.5.7.
>
> Thanks
> Ken
>
>
> Kenneth Fox
> Video Specialist
> Telehealth Video Resource Center(TVRC)
> OARnet
> 800-627-6420
> 614-292-9087
> Skype: fox-oarnet
>
>