[AG-TECH] WinXP RAT problem

Thomas D. Uram turam at mcs.anl.gov
Wed Mar 26 14:20:01 CDT 2008

On 3/26/08 12:37 PM, Fred Dech wrote:
> hi,
> i've just installed release AG3.1 on a WinXP platform.
> i'm having trouble with the RAT.  it does not come up when i enter a
> venue, but i show no errors in the AudioService.log file.
> i believe i am missing a process.
> rat.exe is running, and
> ratui.exe is running, but there is no
> ratmedia.exe
> also, when i quit the AG client, ratui.exe is not killed.
is the windows firewall running on that machine? 
> running rat.exe directly from the commandline does not elicit any error
> messages, either.
"does not elicit any error messages", but works, or does not work?

> any advice about how to debug this problems would be
> greatly appreciated.
> thanks,
> --fred

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