[AG-TECH] AG3.1 vic crashes

Thu Feb 7 17:13:08 CST 2008

So far I'm not able to reproduce the problem.  I don't have an identical 
camera.  If you're interested, I can work with you off-list to debug the 
problem.

Is anyone else seeing this issue?

Tom

On 2/5/08 11:06 PM, Thomas D. Uram wrote:
>
> - That problem won't be identified in the VenueClient.log file. 
> - I think I know the problem, it's with code for detecting input ports 
> on the devices.  If I'm right, it's a Windows-specific problem.  I'll 
> check tomorrow.
> - Logfiles are written to the user's directory because that's where 
> the user can most likely write files.  There may be instances in which 
> the 'system' Logs directory will be written to, but it's not the usual 
> case.
>
> I'll send a follow up when I have some information.
>
> Tom
>
>
> On 2/5/08 9:44 PM, Alex.Krumm-Heller at csiro.au wrote:
>>
>> Hi Jason,
>>
>>  
>>
>> Sorry I should have included the information in the original email. I 
>> am running on WindowsXP and the camera is a Logitech Quickcam 
>> Communicate Deluxe. It seems from bit more investigation that vic 
>> also crashes when it is just a video consumer as well.
>>
>>  
>>
>> I have taken a look at the logs and the relevant section from the 
>> videoconsumer log seems to be:
>>
>>  
>>
>> 02/06/08 14:38:19 4932 Toolkit     videoconsumerservice.py:186 INFO  
>> Starting VideoConsumerService
>>
>> 02/06/08 14:38:19 4932 Toolkit     videoconsumerservice.py:187 INFO   
>> executable = C:\Documents and Settings\Owner\Application 
>> Data\AccessGrid3\local_services\VideoConsumerService\vic.exe
>>
>> 02/06/08 14:38:19 4932 Toolkit     videoconsumerservice.py:188 INFO   
>> options = ['-C', u'Asia Pacific Access Grid Lobby', '-t', '127', 
>> u'-XrtpName=CSIRO CTW2', u'-XrtpEmail=ict at csiro.au', '-XrecvOnly=1', 
>> '-XsiteDropTime=5', '-Xgeometry=500x500', u'-Xtile=2', 
>> u'233.2.178.9/17018']
>>
>> 02/06/08 14:38:19 4932 ProcessManager     processmanager.py:62 DEBUG 
>> Creating process: C:\Documents and Settings\Owner\Application 
>> Data\AccessGrid3\local_services\VideoConsumerService\vic.exe -C "Asia 
>> Pacific Access Grid Lobby" -t 127 "-XrtpName=CSIRO CTW2" 
>> -XrtpEmail=ict at csiro.au -XrecvOnly=1 -XsiteDropTime=5 
>> -Xgeometry=500x500 -Xtile=2 233.2.178.9/17018
>>
>> 02/06/08 14:38:19 4932 ProcessManager     processmanager.py:75 DEBUG 
>> Create process returns: (<PyHANDLE:780>, <PyHANDLE:784>, 4308, 5404)
>>
>> 02/06/08 14:38:27 688 ProcessManager     processmanager.py:138 ERROR 
>> couldn't shutdown process <PyHANDLE:780>: (1444, 'PostThreadMessage', 
>> 'Invalid thread identifier.')
>>
>> Traceback (most recent call last):
>>
>>   File 
>> "C:\Python24\lib\site-packages\AccessGrid3\AccessGrid\Platform\win32\ProcessManager.py", 
>> line 131, in TerminateProcess
>>
>>     win32api.PostThreadMessage(self.threadid[pid], 18, 0, 0)
>>
>> error: (1444, 'PostThreadMessage', 'Invalid thread identifier.')
>>
>> 02/06/08 14:38:27 688 ProcessManager     processmanager.py:145 ERROR 
>> couldn't terminate process <PyHANDLE:780>: (5, 'TerminateProcess', 
>> 'Access is denied.')
>>
>> Traceback (most recent call last):
>>
>>   File 
>> "C:\Python24\lib\site-packages\AccessGrid3\AccessGrid\Platform\win32\ProcessManager.py", 
>> line 142, in TerminateProcess
>>
>>     win32process.TerminateProcess(pid, 0)
>>
>> error: (5, 'TerminateProcess', 'Access is denied.')
>>
>> 02/06/08 14:38:28 5540 Toolkit     agservice.py:270 INFO  Shut 
>> service down
>>
>>  
>>
>> By the way, does anybody know why there is a "Logs" directory created 
>> under the install directory (which on my system is C:\Program 
>> Files\AGTk-3) if the logs appear in another location is this a bug or 
>> is it intentional?
>>
>>  
>>
>> Alex
>>
>>  
>>
>> ------------------------------------------------------------------------
>>
>> *From:* Jason Bell [mailto:j.bell at cqu.edu.au]
>> *Sent:* Wednesday, 6 February 2008 1:54 PM
>> *To:* Krumm-Heller, Alex (ICT Centre, Marsfield); ag-tech at mcs.anl.gov
>> *Subject:* RE: [AG-TECH] AG3.1 vic crashes
>>
>>  
>>
>> G'day Alex
>>
>>  
>>
>> Just wondering if you could provide some more information please.
>>
>>  
>>
>> ·         Operating System;
>>
>>  
>>
>> ·         Does "vic" work, if you are not transmitting?  IE, just a 
>> video Consumer.
>>
>>  
>>
>> ·         Do you have a model type for the Camera?
>>
>>  
>>
>> Additionally, logs can generally be found within C:\Documents and 
>> Settings\<username>\Application Data\AccessGrid3\Logs
>>
>>  
>>
>> Hope this helps.
>>
>>  
>>
>> Cheers,
>>
>> Jason.
>>
>>  
>>
>> *From:* Alex.Krumm-Heller at csiro.au [mailto:Alex.Krumm-Heller at csiro.au]
>> *Sent:* Wednesday, 6 February 2008 10:25 AM
>> *To:* ag-tech at mcs.anl.gov
>> *Subject:* [AG-TECH] AG3.1 vic crashes
>>
>>  
>>
>> I have just upgraded my installation of AccessGrid from 3.0.2 to 3.1. 
>> When running the new version as soon as I create a videoconsumer node 
>> service to capture from my Logitech webcam vic crashes. Can anyone 
>> point me to where logs are generated to try and track down the problem.
>>
>>  
>>
>> Thanks
>>
>>  
>>
>> Alex
>>
>>  
>>
>> --------------------------------------------
>>
>> Jason Bell, B.I.T.
>>
>>  
>>
>> B. Info. Tech. (Honours) Student
>>
>>  
>>
>> High Performance Computing Support Officer,
>>
>> Network Engineer
>>
>> Information Technology Division
>>
>> Central Queensland University
>>
>>  
>>
>> E-mail : j.bell at cqu.edu.au
>>
>> Work   : 07 4930 9229
>>
>> Mobile : 0409 630897
>>
>> --------------------------------------------
>>
>> Patience is a virtue.
>>
>>  
>>
>> But if I wanted Patience,
>>
>> I would have become a Doctor.
>>
>> --------------------------------------------
>>
>>  
>>
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