[AG-TECH] AG3.1 vic crashes

[Thomas D. Uram]

- That problem won't be identified in the VenueClient.log file. 
- I think I know the problem, it's with code for detecting input ports 
on the devices.  If I'm right, it's a Windows-specific problem.  I'll 
check tomorrow.
- Logfiles are written to the user's directory because that's where the 
user can most likely write files.  There may be instances in which the 
'system' Logs directory will be written to, but it's not the usual case.

I'll send a follow up when I have some information.

Tom


On 2/5/08 9:44 PM, Alex.Krumm-Heller at csiro.au wrote:
>
> Hi Jason,
>
>  
>
> Sorry I should have included the information in the original email. I 
> am running on WindowsXP and the camera is a Logitech Quickcam 
> Communicate Deluxe. It seems from bit more investigation that vic also 
> crashes when it is just a video consumer as well.
>
>  
>
> I have taken a look at the logs and the relevant section from the 
> videoconsumer log seems to be:
>
>  
>
> 02/06/08 14:38:19 4932 Toolkit     videoconsumerservice.py:186 INFO  
> Starting VideoConsumerService
>
> 02/06/08 14:38:19 4932 Toolkit     videoconsumerservice.py:187 INFO   
> executable = C:\Documents and Settings\Owner\Application 
> Data\AccessGrid3\local_services\VideoConsumerService\vic.exe
>
> 02/06/08 14:38:19 4932 Toolkit     videoconsumerservice.py:188 INFO   
> options = ['-C', u'Asia Pacific Access Grid Lobby', '-t', '127', 
> u'-XrtpName=CSIRO CTW2', u'-XrtpEmail=ict at csiro.au', '-XrecvOnly=1', 
> '-XsiteDropTime=5', '-Xgeometry=500x500', u'-Xtile=2', 
> u'233.2.178.9/17018']
>
> 02/06/08 14:38:19 4932 ProcessManager     processmanager.py:62 DEBUG 
> Creating process: C:\Documents and Settings\Owner\Application 
> Data\AccessGrid3\local_services\VideoConsumerService\vic.exe -C "Asia 
> Pacific Access Grid Lobby" -t 127 "-XrtpName=CSIRO CTW2" 
> -XrtpEmail=ict at csiro.au -XrecvOnly=1 -XsiteDropTime=5 
> -Xgeometry=500x500 -Xtile=2 233.2.178.9/17018
>
> 02/06/08 14:38:19 4932 ProcessManager     processmanager.py:75 DEBUG 
> Create process returns: (<PyHANDLE:780>, <PyHANDLE:784>, 4308, 5404)
>
> 02/06/08 14:38:27 688 ProcessManager     processmanager.py:138 ERROR 
> couldn't shutdown process <PyHANDLE:780>: (1444, 'PostThreadMessage', 
> 'Invalid thread identifier.')
>
> Traceback (most recent call last):
>
>   File 
> "C:\Python24\lib\site-packages\AccessGrid3\AccessGrid\Platform\win32\ProcessManager.py", 
> line 131, in TerminateProcess
>
>     win32api.PostThreadMessage(self.threadid[pid], 18, 0, 0)
>
> error: (1444, 'PostThreadMessage', 'Invalid thread identifier.')
>
> 02/06/08 14:38:27 688 ProcessManager     processmanager.py:145 ERROR 
> couldn't terminate process <PyHANDLE:780>: (5, 'TerminateProcess', 
> 'Access is denied.')
>
> Traceback (most recent call last):
>
>   File 
> "C:\Python24\lib\site-packages\AccessGrid3\AccessGrid\Platform\win32\ProcessManager.py", 
> line 142, in TerminateProcess
>
>     win32process.TerminateProcess(pid, 0)
>
> error: (5, 'TerminateProcess', 'Access is denied.')
>
> 02/06/08 14:38:28 5540 Toolkit     agservice.py:270 INFO  Shut service 
> down
>
>  
>
> By the way, does anybody know why there is a "Logs" directory created 
> under the install directory (which on my system is C:\Program 
> Files\AGTk-3) if the logs appear in another location is this a bug or 
> is it intentional?
>
>  
>
> Alex
>
>  
>
> ------------------------------------------------------------------------
>
> *From:* Jason Bell [mailto:j.bell at cqu.edu.au]
> *Sent:* Wednesday, 6 February 2008 1:54 PM
> *To:* Krumm-Heller, Alex (ICT Centre, Marsfield); ag-tech at mcs.anl.gov
> *Subject:* RE: [AG-TECH] AG3.1 vic crashes
>
>  
>
> G'day Alex
>
>  
>
> Just wondering if you could provide some more information please.
>
>  
>
> ·         Operating System;
>
>  
>
> ·         Does "vic" work, if you are not transmitting?  IE, just a 
> video Consumer.
>
>  
>
> ·         Do you have a model type for the Camera?
>
>  
>
> Additionally, logs can generally be found within C:\Documents and 
> Settings\<username>\Application Data\AccessGrid3\Logs
>
>  
>
> Hope this helps.
>
>  
>
> Cheers,
>
> Jason.
>
>  
>
> *From:* Alex.Krumm-Heller at csiro.au [mailto:Alex.Krumm-Heller at csiro.au]
> *Sent:* Wednesday, 6 February 2008 10:25 AM
> *To:* ag-tech at mcs.anl.gov
> *Subject:* [AG-TECH] AG3.1 vic crashes
>
>  
>
> I have just upgraded my installation of AccessGrid from 3.0.2 to 3.1. 
> When running the new version as soon as I create a videoconsumer node 
> service to capture from my Logitech webcam vic crashes. Can anyone 
> point me to where logs are generated to try and track down the problem.
>
>  
>
> Thanks
>
>  
>
> Alex
>
>  
>
> --------------------------------------------
>
> Jason Bell, B.I.T.
>
>  
>
> B. Info. Tech. (Honours) Student
>
>  
>
> High Performance Computing Support Officer,
>
> Network Engineer
>
> Information Technology Division
>
> Central Queensland University
>
>  
>
> E-mail : j.bell at cqu.edu.au
>
> Work   : 07 4930 9229
>
> Mobile : 0409 630897
>
> --------------------------------------------
>
> Patience is a virtue.
>
>  
>
> But if I wanted Patience,
>
> I would have become a Doctor.
>
> --------------------------------------------
>
>  
>
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