[AG-TECH] venue client

[Andrew A Rowley]

Hi,

This could suggest that when you are off campus, you are connecting from behind a firewall.  I assume that you have installed AG on a laptop and are then taking it outside your university.  In this case, you will need to make sure that the place where you are now connecting your laptop to has the same firewall rules opened as your university.  Alternatively, if you can get a VPN to the same VLAN as has been opened to the firewall within your university, this might work (I have done this in the past and it appears to be fine).

Andrew :)

============================================
Access Grid Support Centre,
RSS Group,
Manchester Computing,
Kilburn Building,
University of Manchester,
Oxford Road,
Manchester, 
M13 9PL, 
UK
Tel: +44(0)161-275 0685
Email: Andrew.Rowley at manchester.ac.uk 

> -----Original Message-----
> From: owner-ag-tech at mcs.anl.gov [mailto:owner-ag-tech at mcs.anl.gov] On
> Behalf Of Lisa Metz
> Sent: 01 March 2007 17:45
> To: ag-tech at mcs.anl.gov
> Subject: [AG-TECH] venue client
> 
> Good morning all,
> 
> We've ALMOST got our system up and running, but I've still got one
> problem.
> While I am able to connect to our node from within our university, I am
> unable to get the VIC and RAT to load when I'm off campus.
> We've opened our computer to the world by placing it outside of our
> campus firewall because we thought it would help. Still no dice.
> 
> Does anyone have any suggestions on troubleshooting this? I even
> disabled the firewall on my laptop to see if that would help and it
> didn't.
> 
> We're so close, but so far!
> Thanks for any help.
> Lisa
> 
> --
> Lisa Metz
> Computer Support Analyst for Civil Engineering
> Engineering Network Services
> Phone: 491-3465
> Email: Lisa.Metz at Colostate.edu
> 
> "The only thing we know about the future is that it will be different"
> -Peter Drucker
> 
>