[Fwd: Re: [AG-TECH] agtk 3.0.2 and Windows XP64]

Thomas D. Uram turam at mcs.anl.gov
Fri Nov 10 10:37:49 CST 2006

I'm forwarding Paul's response to the list to close the loop on whether 
AG3 works on XP64.

-------- Original Message --------
Subject: 	Re: [AG-TECH] agtk 3.0.2 and Windows XP64
Date: 	Fri, 10 Nov 2006 15:26:44 -0000
From: 	Paul Hatton <P.S.Hatton at bham.ac.uk>
To: 	Thomas D. Uram <turam at mcs.anl.gov>
References: 	<455459F6.30747.88269D at P.S.Hatton.bham.ac.uk>

Hi tom,

File attached. The first line gave it away - couldn't get an IP 
address. The user uninstalled the toolkit, renewed the IP lease and 
re-installed; it's fine now.

This machine is dual-hosted, one with a private connection down to 
our NAS, so it may have been internally confused.


On 10 Nov 2006 at 9:01, Thomas D. Uram wrote:

> Hi Paul:
> There may be a VenueClient.log file in
> C:\Documents and Settings\<username>\Application Data\AccessGrid3\Logs
> the content of which may indicate the problem.  If the problem is not 
> evident to you or the user, you could send it (privately) for me to look 
> at.  If there is no such file, do this:
> - Open a command shell
> - cd C:\Program Files\AGTk-3\bin
> - run VenueClient3.py --debug
> and send the text that is displayed.
> Tom
> On 11/10/06 4:52 AM, Paul Hatton wrote:
> > Has anyone got AGTK 3.0.2 running on 64-bit XP on Intel (or AMD for 
> > that matter, but we're currently on Intel EM64T in HP xw8200s for our 
> > 64-bit workstations)? One of our users reports that it fails on 
> > startup, probably with a python issue, but no error message. AGTK 2.4 
> > is OK on this platform. Note this isn't asking about Itanium.
> >
> > The Access Grid Support Centre here (UK) is planning to withdraw 
> > their AGTK2 server/bridge soon, so I wonder if they have tested AGTK3 
> > on x64?
> >
> > Thanks
> >
> >   

Paul Hatton
High Performance Computing and Visualisation Specialist
Technical Director, HP Visual and Spatial Technology Centre
Information Services, Elms Road Computer Centre,
The University of Birmingham, Birmingham B15 2TT.
Ph: 0121-414-3994   Fax: 0121-414-3952  Mob: 07785 977430

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