Thomas D. Uram
turam at mcs.anl.gov
Mon Jan 23 16:23:46 CST 2006
Which platform are you using? Which version of the AG software?
Certificate management has an option for using a proxy server;
are you using one?
You could look in the VenueClient.log file for a hint as to why.
You'll find it in %APPDATA%\AccessGrid\Logs on Windows, or
in ~/.AccessGrid/Logs on linux and osx. If there's not a
clear indication of the problem amid the plentiful text you'll
find there, you can send it along for us to take a look at (to
me privately if you consider it too large for the list).
On 1/23/06 3:49 PM, mcelaya wrote:
> Hello all,
> I've requested and received an identity certificate. However, I'm unable to
> install it. Currently the status is "unknown". When I click on check status
> the screen simply refreshes by removing all certificates. THereafter I'm
> unable to even so much as view the certificate.
> Any suggestions?
> Michael Celaya
> EUV ERC Education/Outreach
> Colorado State University
> mcelaya at engr.colostate.edu
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