Michael W Elmore
MWElmore at lbl.gov
Mon Feb 6 11:53:10 CST 2006
P.S. I will read the info at the url about how to file a bugzilla.
----- Original Message -----
From: Michael W Elmore <MWElmore at lbl.gov>
Date: Monday, February 6, 2006 9:51 am
Subject: Re: [AG-TECH] agtk3
> Hi Tom,
> Thanks for the response. I will answer this email and from here
> on I
> will send problems to bugzilla. I checked on the install program
> it did create a ag tk 3 folder. It just moved a lot of agtk2.4
> that folder.
> I can uninstall both later and reinstall them again to verify the
> ----- Original Message -----
> From: "Thomas D. Uram" <turam at mcs.anl.gov>
> Date: Saturday, February 4, 2006 2:45 pm
> Subject: Re: [AG-TECH] agtk3
> > Mike:
> > Thanks for the detailed report. Several of the issues you
> > lack of responsiveness, configuration not stored as default--and
> > many others will be fixed in an upcoming beta2. The
> unresponsiveness,> which we've seen primarily on Windows, is due
> to the integrated
> > beacon, and is already resolved in cvs.
> > We'll look into the issue you report with the install and the
> > start menus.
> > I know that the installer prompts you to select a program group,
> > and that it may default to 2.4 if it's already installed. Do
> > recallif you accepted 2.4 as the default? In that case, it
> > have overwritten
> > the existing program group entries.
> > ag-tech:
> > Please continue to submit detailed reports. If you have any
> question> about detail to include in a report, I've been pointing
> people at
> > this page:
> > http://www.chiark.greenend.org.uk/%7Esgtatham/bugs.html
> > Also, filing problems as bugs in bugzilla is preferable to
> > mail,simply because it's easier to track problems that way.
> > Thanks,
> > Tom
> > On 2/3/06 6:23 PM, Michael W Elmore wrote:
> > > Tom,
> > > I have been trying to get my agtk3 to work again. I left the
> audio> > service on and tremoved all of the rest.
> > > I have to store the configuration as auto because the default
> > will not
> > > change to another configuration.
> > > Eventually, the rat will start, but it takes minutes, and the
> venue> > client says not responding. Rat will start if I wait
> long enough
> > > (almost 3 minutes).
> > > However, the venue client doesn't change from not responding.
> > When I
> > > close the venue client, Rat stays open. Every time I close
> > Venue> Client I get a Pythonw.exe error. I added video service
> > and I get the
> > > same result. Rat will start but it takes a long time. The
> > venue client
> > > changes to not responding and the video service never starts.
> > I have
> > > selected my logitech camera as the device for the video service.
> > >
> > > I have figured out why AGTK 2.4 video services changed when I
> > > changing video services in 3.
> > > I was misled about which agtk I was working in. Start/Program
> > > Files/Access Grid ToolKit 3 has moved some of the executables
> > > from the 2.4 program folder to the 3 folder. Which is why
> agtk3 had
> > > certificates. All of these executables now appear under 3.
> > > when you when you select Program Files/ Access Grid Toolkit 3:
> > > Configure
> > > Documentation
> > > services
> > > manage certificates
> > > request a certificate
> > > uninstall
> > > venue client
> > > venue client debug
> > > venue management tool
> > > view read me
> > >
> > > All of the executables associated with these folders still
> > up as
> > > agtk2.4 if you look at their properties. Which is why the
> > > changes I made under configure and node wizard changed my agtk
> > 2.4.
> > >
> > > The video finally did show up after I had been working on this
> > letter> for a while. (I had turned on the video service.)
> > >
> > > I closed the application again. I got the pythonw.exe error
> > neither> rat or vic closed.
> > >
> > > Also, I checked the processes. While waiting for rat to show
> > up, ratui
> > > and rat don't appear. However, there were two python.exe and 49
> > > pythonw.exe. They don't drop off when I close the application.
> > > Tried one more time. Rat showed up after 3 minutes. Still
> > waiting for
> > > vic.(Got lost connection message after 8 minute: No vic)
> > > I think this is enough for now.
> > > Thanks,
> > > MIke
> > >
> > >
> > >
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