[AG-TECH] agtk3

[Michael W Elmore]

Hi Tom,
Thanks for the response.  I will answer this email and from here on I 
will send problems to bugzilla.  I checked on the install program and 
it did create a ag tk 3 folder.  It just moved a lot of agtk2.4 into 
that folder.
I can uninstall both later and reinstall them again to verify the 
results.
Thanks,
Mike

----- Original Message -----
From: "Thomas D. Uram" <turam at mcs.anl.gov>
Date: Saturday, February 4, 2006 2:45 pm
Subject: Re: [AG-TECH] agtk3

> Mike:
> 
> Thanks for the detailed report.  Several of the issues you report--
> lack of responsiveness, configuration not stored as default--and
> many others will be fixed in an upcoming beta2.  The unresponsiveness,
> which we've seen primarily on Windows, is due to the integrated
> beacon, and is already resolved in cvs.
> 
> We'll look into the issue you report with the install and the 
> start menus.
> I know that the installer prompts you to select a program group,
> and that it may default to 2.4 if it's already installed.  Do you 
> recallif you accepted 2.4 as the default?  In that case, it would 
> have overwritten
> the existing program group entries.
> 
> ag-tech:
> 
> Please continue to submit detailed reports.  If you have any question
> about detail to include in a report, I've been pointing people at 
> this page:
> 
> http://www.chiark.greenend.org.uk/%7Esgtatham/bugs.html
> 
> Also, filing problems as bugs in bugzilla is preferable to sending 
> mail,simply because it's easier to track problems that way.
> 
> Thanks,
> 
> Tom
> 
> 
> On 2/3/06 6:23 PM, Michael W Elmore wrote:
> > Tom,
> > I have been trying to get my agtk3 to work again.  I left the audio
> > service on and tremoved all of the rest. 
> >  I have to store the configuration as auto because the default 
> will not
> > change to another configuration.  
> > Eventually, the rat will start, but it takes minutes, and the venue
> > client says not responding.  Rat will start if I wait long enough
> > (almost 3 minutes).
> > However, the venue client doesn't change from not responding.  
> When I
> > close the venue client, Rat stays open.  Every time I close the 
> Venue> Client I get a Pythonw.exe error.  I added video service 
> and I get the
> > same result.  Rat will start but it takes a long time.  The 
> venue client
> > changes to not responding and the video  service never starts.  
> I have
> > selected my logitech camera as the device for the video service.
> > 
> > 	I have figured out why AGTK 2.4 video services changed when I 
was
> > changing video services in 3.
> > I was misled about which agtk I was working in.    Start/Program
> > Files/Access Grid ToolKit 3 has moved some of the executables
> > from the 2.4 program folder to the 3 folder.  Which is why agtk3 had
> > certificates.  All of these executables now appear under 3. 
> > when you when you select Program Files/ Access Grid Toolkit 3:
> > Configure
> > Documentation
> > services
> > manage certificates
> > request a certificate
> > uninstall
> > venue client
> > venue client debug
> > venue management tool
> > view read me
> > 
> > All of the executables associated with these folders still show 
> up as
> > agtk2.4 if you look at their properties.  Which is why the 
> > changes I made under configure and node wizard changed my agtk 
> 2.4.  
> > 
> > The video finally did show up after I had been working on this 
> letter> for a while. (I had turned on the video service.)
> > 
> > I closed the application again.  I got the pythonw.exe error and 
> neither> rat or vic closed.
> > 
> > Also, I checked the processes.  While waiting for rat to show 
> up, ratui
> > and rat don't appear.  However, there were two python.exe and 49
> > pythonw.exe.  They don't drop off when I close the application.
> > Tried one more time.  Rat showed up after 3 minutes.  Still 
> waiting for
> > vic.(Got lost connection message after 8 minute: No vic)
> > I think this is enough for now.
> > Thanks,
> > MIke
> > 
> > 
> > 
>