[AG-TECH] Greyed Vic Windows
Todd Zimmerman
toddz at sfu.ca
Tue Nov 1 11:36:52 CST 2005
Just wanted to follow up for the AG-Tech archives.
Turns out the person was using an "Velocity 128 made by STB" video card which used NVIDIA
drivers.... not one of the higher end video cards ;-)
He ended up installing on a different computer and all is fine - so the problem was never actually
solved, but I assume it was a video card/driver issue.
Thanks for all your help/input.
Todd
Many Ayromlou wrote:
> Hi Todd,
>
> I would check his graphics card. Does it support hardware overlays. I
> think that's needed for VIC and if you don't have it you get blank
> windows. I had a problem similar to this on a machine with a built in
> card and a quad G200 PCI. The quad card needed a certain driver version
> otherwise it didn't support the vic overlay calls and I would end up
> with blank video windows. In my case also, if I moved the tiled VIC
> window around and went over the boundry of the built-in card and the
> G200 it would do the same thing (greyed rectangles instead of the video
> thumbnails).
>
> I would check to see if the card has support and also check on the
> driver version.
>
> TTYL
> Many
> On 25-Oct-05, at 5:11 PM, Todd Zimmerman wrote:
>
>> Hey all - looking for help/suggestions...
>>
>> I've just helped a user set up a new personal node and he is
>> reporting an odd problem with vic.
>>
>> We successfully set up a VideoService and restarted video. From my
>> side (the remote side), all is
>> working well. I can see the person's video fine, so the camera is
>> working well and vic is properly
>> sending the camera feed out.
>>
>> The problem is on his side (the local side). The video feeds (and
>> thumbnails) on his side are
>> greyed out. Before you suggest he's using a videoproducer service
>> instead of a videoservice - or has
>> the sources muted, this isn't the case. It is definitely a video
>> service, and in fact, we've run
>> vic from the command line and have had the same experience. The
>> 'mute' buttons are NOT activated;
>> however the symptoms are identical to that. Toggling the mute
>> buttons does nothing.
>>
>> One of extenuating circumstance that may be affecting this is that
>> the user is in France - and is
>> using a French language version of Windows.... not sure if this would
>> affect things, but thought I'd
>> throw it out there anyway.
>>
>> Anyone seen this behavior before? Its AG2.4 with recommended python,
>> wxpython etc - and other
>> videoconferencing technologies (netmeeting) work fine.
>>
>> Thoughts? Ideas?
>>
>> Thanks in advance,
>>
>> Todd
>>
>> --
>> Collaboration & Visualization Technician
>> WestGrid - www.westgrid.ca
>> IRMACS - www.irmacs.com
>> Ph. 604.268.6979
>> Todd Zimmerman - toddz at sfu.ca
>>
>>
>
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