[AG-TECH] Video/RAT windows not spawning
David Bradford
bradford at bu.edu
Thu May 12 09:43:23 CDT 2005
On a recent trip out of town, I set up a PIG node which had a problem I
was unable to resolve in the time I had. I can ask questions and
retrieve logs from the owner - I wondered if anyone had any ideas about
what to look for. It is an older Windows XP laptop (PIG node), but it
runs fine. The software is AG 2.3, and I think I configured it
correctly, although anything's possible. The problem is that the venue
client does not spawn the video and RAT windows. I can start them by
hand from the command prompt.
There is one oddity I will mention in case it relates - there was an
attempt to install the AG software before, but the files they had were
corrupt. I think the got Python installed but not wxPython, and stopped
there (AG was never installed). I removed the previous installation
before I began.
I don't think there's anything running that would interfere, such as a
firewall, but it could be hidden from me. Any and all suggestions
welcome and appreciated - it's a little hard to debug remotely, so I was
hoping someone might have encountered a similar problem, and at least
direct me where to look for the problem. Thanks,
David Bradford
Systems Manager
Astronomy Dept.
Boston University
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