[AG-TECH] problem AG on windows xp

[Thomas D. Uram]

Hello Laura:

You can check the Venue Client logfile to see if there's any indication of the problem 
there.  You'll find the file in C:\Documents and Settings\<you>\Application 
Data\AccessGrid\Logs\VenueClient.log.

If you don't see any clear problem in the file, you can send it to ag-mcs at mcs.anl.gov and 
we'll take a look.

Tom


laura elettra wrote:
> Hi all,
> 
> we are experimenting a strange behaviour with an accessgrid node 
> installation on a Windows XP pc.
> Whenever we enter or exit a venue the pc stop responding (mouse and 
> keyboard blocked and having to restart on a nasty way).
> This only happens when entering or exiting a venue, if we only start 
> audio and video services without joining a venue, everything seems to be 
> ok.
> Has anybody ever incountered a similar problem? Is there any known 
> problem on windows xp (maybe with SP2 installed)?
> 
> thanks in advance for your help,
> Laura
> 
>