[AG-TECH] cert wizard doesn't open

[Julia Mullen]

Good morning - 

I encountered a weird error yesterday while helping a number of 
HPCS folks install the AG Toolkit.  The error manifests itself in 
the following way - 

  we installed on a WindowsXP (Dell) box
  we started the venue clilent - it asked for the profile - 
  the user completed that -

  we clicked on the 'request a certificate' button - 
 
  nothing!  

  there is no windows firewall
  we shut down the norton virus prrotections for scripting as the standard stuff

  we rebooted the machine - 

  still nothing.

 any ideas?  has anyone seen this before?

thanks.

  Julie