[AG-TECH] vic works on command line but fails to be started via AG

[Thomas D. Uram]

You might also check the logfile for failures that occurred in trying to start vic.
Logfiles reside in C:\Documents and Settings\%USERNAME%\Application Data\AccessGrid\Logs,
named according to the service (e.g., VideoService.log).

Tom


On 06/22/05 01:29, Natalia Costas Lago wrote:
> 
> Have a look at the venue log, to check which kind of call the venue
> client does to start vic and check errors.
> 
> ----- Original Message ----- From: "west suhanic" <west.suhanic at gmail.com>
> To: <ag-tech at mcs.anl.gov>
> Sent: Wednesday, June 22, 2005 5:17 AM
> Subject: Re: [AG-TECH] vic works on command line but fails to be started
> via AG
> 
> 
>> Hi All:
>>
>> vic fails to come up on a Windows XP laptop. However when I
>> start vic on the command line it shows the video streams. Other
>> than a re-install, any suggestions?
>>
>> regards,
>> west
>>
>> On 6/21/05, west suhanic <west.suhanic at gmail.com> wrote:
>>
>>> Hi Thomas:
>>>
>>> I checked the emerge log. I did not see any complaint about or even
>>> mention of /etc/AccessGrid. I did not see mention of /etc . Also there
>>> was no
>>> ~/.AccessGrid created. I am open to any and all suggestions.
>>>
>>> regards,
>>> west
>>>
>>> On 6/21/05, Thomas D. Uram <turam at mcs.anl.gov> wrote:
>>> > The complaint is about /etc/AccessGrid/SharedApplications .
>>> >
>>> > I expect to see some failure in the emerge output regarding this
>>> and > other directories.
>>> > West:  Do you see any failures regarding directories in >
>>> /etc/AccessGrid?  Do you see a
>>> > complaint about configuration files (which reside in /etc)?
>>> >
>>> > Tom
>>> >
>>> >
>>> > On 06/20/05 17:22, Douglas Kosovic wrote:
>>> > > Hi West,
>>> > >
>>> > >>  File
>>> > >>
>>> "/usr/lib/python2.3/site-packages/AccessGrid/Platform/unix/Config.py",
>>> > >> line 100, in _Initialize
>>> > >>    self.GetSharedAppDir()
>>> > >>  File
>>> > >>
>>> "/usr/lib/python2.3/site-packages/AccessGrid/Platform/unix/Config.py",
>>> > >> line 208, in GetSharedAppDir
>>> > >>    raise Exception, "AGTkConfig: app dir does not exist."
>>> > >> Exception: AGTkConfig: app dir does not exist.
>>> > >>
>>> > >> Any suggestions?
>>> > >
>>> > >
>>> > > I think it's complaining about either one of the following dirs:
>>> > >  ~/.AccessGrid/SharedApplications/
>>> > >  $AGTK_USER/SharedApplications/
>>> > >
>>> > > The latter only if the AGTK_USER env variable is set.
>>> > >
>>> > > Check the ownership and permissions of ~/.AccessGrid/ or just issue
>>> > > something like:
>>> > >  mv ~/.AccessGrid ~/AccessGrid.bak
>>> > >
>>> > >
>>> > > Cheers,
>>> > > Doug
>>> > >
>>> > >
>>> >
>>>
>>
>>
> 
>