[AG-TECH] Can't connect to a venue

[Michael Miller]

I have a user who is having trouble with AG 2.3 on their laptop.  Here's 
what shows up in the VenueClient.log:

02/09/05 11:34:15 1756 DataStore     datastore.py:273 DEBUG Reading 
persisted data from: C:\Documents and Settings\Celso\Application 
Data\AccessGrid\Config\personalDataStore\DataStore.dat
02/09/05 11:34:15 1756 VenueClient     venueclient.py:215 DEBUG 
__createPersonalDataStore: Load personal data from file
02/09/05 11:34:15 1756 
VenueClientController     venueclientcontroller.py:1340 DEBUG There is no 
personal venues file to load.
02/09/05 11:34:21 1756 VenueClient     venueclient.py:765 DEBUG EnterVenue; 
url=https://vv2.mcs.anl.gov:9000/Venues/default
02/09/05 11:34:21 1756 CertificateManager     certificatemanager.py:621 
DEBUG HaveValidProxy: found proxy ident /O=Access 
Grid/OU=agdev-ca.mcs.anl.gov/OU=cs.uiuc.edu/CN=Celso Mendes/CN=proxy
02/09/05 11:34:21 1756 VenueClient     venueclient.py:790 INFO  EnterVenue: 
Error getting node capabilities
02/09/05 11:34:21 1756 VenueClient     venueclient.py:686 DEBUG EnterVenue: 
Invoke venue enter
02/09/05 11:34:21 1756 VenueClient     venueclient.py:836 ERROR EnterVenue: 
failed
Traceback (most recent call last):
   File "C:\Python23\Lib\site-packages\AccessGrid\VenueClient.py", line 
794, in EnterVenue
     self.__EnterVenue(URL)
   File "C:\Python23\Lib\site-packages\AccessGrid\VenueClient.py", line 
687, in __EnterVenue
     (venueState, self.privateId, self.streamDescList ) = 
self.__venueProxy.Enter( self.profile )
   File 
"C:\software\AccessGrid\build\dist-20040601_225453\Lib\site-packages\AccessGrid\Venue.py", 
line 3096, in Enter
   File 
"C:\software\AccessGrid\build\dist-20040601_225453\Lib\site-packages\SOAPpy\Client.py", 
line 453, in __call__
   File 
"C:\software\AccessGrid\build\dist-20040601_225453\Lib\site-packages\SOAPpy\Client.py", 
line 475, in __r_call
   File 
"C:\software\AccessGrid\build\dist-20040601_225453\Lib\site-packages\SOAPpy\Client.py", 
line 338, in __call
   File 
"C:\software\AccessGrid\build\dist-20040601_225453\Lib\site-packages\SOAPpy\SOAPBuilder.py", 
line 620, in buildSOAP
   File 
"C:\software\AccessGrid\build\dist-20040601_225453\Lib\site-packages\SOAPpy\SOAPBuilder.py", 
line 118, in build
   File 
"C:\software\AccessGrid\build\dist-20040601_225453\Lib\site-packages\SOAPpy\SOAPBuilder.py", 
line 204, in genns
NameError: global name 'TupleType' is not defined
02/09/05 11:34:21 1756 VenueClientUI     venueclientui.py:2053 DEBUG 
bin.VenueClient::EnterVenue: Enter venue with url: 
https://vv2.mcs.anl.gov:9000/Venues/default
02/09/05 11:34:21 1756 VenueClientUI     venueclientui.py:2066 DEBUG 
warningString:


Can anyone tell me what's going on here?

Thanx,

Michael Miller
System Engineer
Visualization Technology Support
Computing and Data Management
National Center for Supercomputing Applications
University of Illinois - UC
217-649-0747

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