[AG-TECH] no rat et no vic

[Marie-Noelle Dauphin]

hello I use Access Grid 2.3 for several years without problem ..
today , the venues client doesn't execute vic et rat when I enter in a room ...

the video et audio are yet enabled .

 please can you help you ? have you an idea?
thank's for your response ...
Marie-Noelle dauphin

here's the audio log:
12/12/05 17:18:22 2028 ProcessManager     processmanager.py:59 DEBUG Creating 
process: .\rat-kill.exe
12/12/05 17:18:22 2028 ProcessManager     processmanager.py:72 DEBUG Create 
process returns: (<PyHANDLE object at 0x015ABF3C>, <PyHANDLE object at 
0x015AC1B4>, 3884, 2000)
12/12/05 17:18:22 2028 ProcessManager     processmanager.py:135 ERROR couldn't 
shutdown process <PyHANDLE:760>: (1444, 'PostThreadMessage', 'Identificateur 
de thread non valide.')
Traceback (most recent call last):
  File "C:\Python23\Lib\site-packages\AccessGrid\Platform\win32\ProcessManager.
py", line 128, in TerminateProcess
    win32api.PostThreadMessage(self.threadid[pid], 18, 0, 0)
error: (1444, 'PostThreadMessage', 'Identificateur de thread non valide.')
12/12/05 17:18:22 2028 ProcessManager     processmanager.py:142 ERROR couldn't 
terminate process <PyHANDLE:760>: (5, 'TerminateProcess', 'Acc\xe8s 
refus\xe9.')
Traceback (most recent call last):
  File "C:\Python23\Lib\site-packages\AccessGrid\Platform\win32\ProcessManager.
py", line 139, in TerminateProcess
    win32process.TerminateProcess(pid, 0)
error: (5, 'TerminateProcess', 'Acc\xe8s refus\xe9.')
12/12/05 17:18:31 2612 Toolkit     agservice.py:136 INFO  ConfigureStream: 
audio rusagvideo.rus.uni-stuttgart.de 51020
12/12/05 17:18:31 2612 Toolkit     audioservice.py:198 INFO  Starting 
AudioService
12/12/05 17:18:31 2612 Toolkit     audioservice.py:199 INFO   executable = 
C:\Documents and Settings\videoconference\Application 
Data\AccessGrid\local_services\AudioService\rat.exe
12/12/05 17:18:31 2612 Toolkit     audioservice.py:201 INFO   options = ['-C', 
'Venue Server Lobby', '-f', 'L16-16K-Mono', 'rusagvideo.rus.uni-stuttgart.de/51
020']
12/12/05 17:18:31 2612 ProcessManager     processmanager.py:59 DEBUG Creating 
process: C:\Documents and Settings\videoconference\Application 
Data\AccessGrid\local_services\AudioService\rat.exe -C "Venue Server Lobby" -f 
L16-16K-Mono rusagvideo.rus.uni-stuttgart.de/51020
12/12/05 17:18:31 2612 ProcessManager     processmanager.py:97 ERROR process 
creation failed: (193, 'CreateProcess', 'No error message is available')
Traceback (most recent call last):
  File "C:\Python23\Lib\site-packages\AccessGrid\Platform\win32\ProcessManager.
py", line 70, in StartProcess
    startup_info)
error: (193, 'CreateProcess', 'No error message is available')


her's the video log:
12/12/05 17:18:32 2760 Toolkit     agservice.py:136 INFO  ConfigureStream: 
video rusagvideo.rus.uni-stuttgart.de 51016
12/12/05 17:18:32 2760 Toolkit     videoservice.py:179 INFO  Mapping windows 
device: o100vc.dll - Osprey Capture Card 1
12/12/05 17:18:32 2760 Toolkit     videoservice.py:304 INFO  Starting 
VideoService
12/12/05 17:18:32 2760 Toolkit     videoservice.py:305 INFO   executable = 
C:\Documents and Settings\videoconference\Application 
Data\AccessGrid\local_services\VideoService\vic.exe
12/12/05 17:18:32 2760 Toolkit     videoservice.py:306 INFO   options = ['-u', 
'C:/DOCUME~1/VIDEOC~1/LOCALS~1/Temp/VideoService_3304.vic', '-C', '"Video"', 
'rusagvideo.rus.uni-stuttgart.de/51016']
12/12/05 17:18:32 2760 ProcessManager     processmanager.py:59 DEBUG Creating 
process: C:\Documents and Settings\videoconference\Application 
Data\AccessGrid\local_services\VideoService\vic.exe -u 
C:/DOCUME~1/VIDEOC~1/LOCALS~1/Temp/VideoService_3304.vic -C "Video" 
rusagvideo.rus.uni-stuttgart.de/51016
12/12/05 17:18:32 2760 ProcessManager     processmanager.py:97 ERROR process 
creation failed: (193, 'CreateProcess', 'No error message is available')
Traceback (most recent call last):
  File "C:\Python23\Lib\site-packages\AccessGrid\Platform\win32\ProcessManager.
py", line 70, in StartProcess
    startup_info)
error: (193, 'CreateProcess', 'No error message is available')


 VenueClient.log :


12/12/05 17:18:31 112 ServiceManager     agservicemanager.py:389 INFO  
AGServiceManager.GetServices
12/12/05 17:18:31 1552 NodeService     agnodeservice.py:782 INFO  
NodeService.__SendStreamsToService
12/12/05 17:18:31 1552 NodeService     agnodeservice.py:792 INFO  Sending 
stream (type=audio) to service: https://visio.idris.fr:56465/Service
12/12/05 17:18:31 1552 NodeService     agnodeservice.py:782 INFO  
NodeService.__SendStreamsToService
12/12/05 17:18:31 1552 NodeService     agnodeservice.py:792 INFO  Sending 
stream (type=video) to service: https://visio.idris.fr:49975/Service
12/12/05 17:18:32 2040 VenueClient     venueclient.py:837 DEBUG Updating 
client profile cache.
@