[AG-TECH] Operator-Less AGs

[John I Quebedeaux Jr]

Lately I've had sites that were operator-less (user knew enough or 
didn't know enough but was running it anyway) and as a result the users 
were not in Jabber or relied on the Venue Client Chat (which will 
sometimes lag or not respond occasionally or even worse, we're in 
different venues or something wrong so we can't chat anyway during 
troubleshooting).

If you are setting up your users to run your AG themselves, please get 
them setup with Jabber and impress on them they should use it to 
communicate about the setup. Not to mention that they should show up 
early to do that audio check, etc. PRIOR to the meeting.

So, I'm getting more and more requests by users that want to run the AG 
at their desktop or run it themselves. I'll be curious to know if this 
is the case at other sites.

-John Q.
-- 
John I. Quebedeaux, Jr.
Louisiana State University
Computer Manager / LBRN & CCT / 131 Life Sciences Bldg. & 339 Johnston 
Hall
e-mail: johnq at lsu.edu or johnq at cct.lsu.edu / web: http://lbrn.lsu.edu & 
http://cct.lsu.edu
phone: 225-578-0062 / fax: 225-578-2597

On Apr 21, 2005, at 1:12 PM, Jennifer Teig von Hoffman wrote:

> Hear, hear! :)
>
> Tom is speaking from hard-earned experience.
>
> There's an AGDP doc that may be of interest to those who haven't used 
> the jabber chat tool before:
>
> 	http://www.accessgrid.org/agdp/howto/use-text-channel.html
>
> It's recommended that people use a jabber chat room with the name 
> corresponding to the name of the virtual venue (ie, if you're in the 
> Axon virtual venue, use the Axon jabber chat room). And it never hurts 
> to drop into the jabber meadow -- people often go there if they're 
> confused about what to do.
>
> - Jennifer
>
> Tom Coffin wrote:
>> hi folks
>> Just a reminder... when participating in AccessGrid
>> meetings people should consider a couple of things
>> 1) the background chat - the Jabber is "key" for troubleshooting
>> and just basically coordinating node op activities before
>> and during a session - plus it can be fun!
>> 2) testing - It's very important to test your connection
>> into the AG session prior to the meeting starting - I have
>> found that it takes at least 15 minutes for all the sites
>> to get settled with the correct audio levels etc... and
>> if there are network issues it can sometimes takes longer.
>> ___________________________________________________________
>> Tom Coffin .......................... tcoffin at ncsa.uiuc.edu
>>    NCSA-ACCESS                         cel: 703-477-5948
>>    901 North Stuart Street, #800       tel: 703-248-0105
>>    Arlington, Virginia 22203           fax: 703-248-0100
>> _________________________ http://www.ncsa.uiuc.edu/~tcoffin
>