[AG-TECH] Problems installing AG Toolkit 2.3

Fri Nov 19 15:28:32 CST 2004

I will try one more thing.  I have removed python; active python and AG2.3
and will do a complete reload Monday afternoon to see if this will work.

Judy

-----Original Message-----
From: Andrew Rowley [mailto:Andrew.Rowley at manchester.ac.uk] 
Sent: Friday, November 19, 2004 10:44 AM
To: 'Judy L. Cox'
Cc: ag-tech at mcs.anl.gov
Subject: RE: [AG-TECH] Problems installing AG Toolkit 2.3

Hi,

Sounds like a bug in the software.  I am copying in AG-Tech on this again...

Andrew :)

============================================
Access Grid Support Centre,
RSS Group,
Manchester Computing,
Kilburn Building,
University of Manchester,
Oxford Road,
Manchester, 
M13 9PL, 
UK
Tel: +44(0)161-275 0685
Email: Andrew.Rowley at manchester.ac.uk 

-----Original Message-----
From: Judy L. Cox [mailto:jlcox at tlc2.uh.edu] 
Sent: 19 November 2004 16:35
To: 'Andrew Rowley'
Subject: RE: [AG-TECH] Problems installing AG Toolkit 2.3

Hello,

Everything is grayed out.  I cannot add anything.  The account I am using
has admin rights.

Judy

-----Original Message-----
From: Andrew Rowley [mailto:Andrew.Rowley at manchester.ac.uk] 
Sent: Friday, November 19, 2004 9:50 AM
To: 'Judy L. Cox'
Subject: RE: [AG-TECH] Problems installing AG Toolkit 2.3

Hi,

Mine is set to localhost:11000.  You can do "Service Manager"-->"Add..." to
add another service manager.  It may only accept connections from the
localhost address rather than the actual IP address.

Andrew :)

============================================
Access Grid Support Centre,
RSS Group,
Manchester Computing,
Kilburn Building,
University of Manchester,
Oxford Road,
Manchester, 
M13 9PL, 
UK
Tel: +44(0)161-275 0685
Email: Andrew.Rowley at manchester.ac.uk 

-----Original Message-----
From: Judy L. Cox [mailto:jlcox at tlc2.uh.edu] 
Sent: 19 November 2004 15:39
To: 'Andrew Rowley'
Subject: RE: [AG-TECH] Problems installing AG Toolkit 2.3

Hi Andrew,

Thanks for the reply.  I tried your suggestion and the default URL is set to
"https: //my IP address:11000/NodeService", but an error message is returned
stating it "cannot open node management at "https://my IP
Adress:11000/NodeService".

I thought maybe the WindowsXP firewall was causing problems, so, I disabled
it.   Any thoughts on the error message above?

Thanks!

Judy

-----Original Message-----
From: Andrew Rowley [mailto:Andrew.Rowley at manchester.ac.uk] 
Sent: Friday, November 19, 2004 9:32 AM
To: 'Judy L. Cox'; ag-tech at mcs.anl.gov
Subject: RE: [AG-TECH] Problems installing AG Toolkit 2.3

Hi,

On a laptop, it is not necessary to run the node service or service manager
with AG2.3.  Instead, just run the Venue Client.  This will start your node
service for you.  You can then use the "Preferences"-->"Manage My Node..."
to add the VideoProducerService (AudioService and VideoConsumerService are
usually loaded by default).

Andrew :)

============================================
Access Grid Support Centre,
RSS Group,
Manchester Computing,
Kilburn Building,
University of Manchester,
Oxford Road,
Manchester,
M13 9PL,
UK
Tel: +44(0)161-275 0685
Email: Andrew.Rowley at manchester.ac.uk
________________________________________
From: owner-ag-tech at mcs.anl.gov [mailto:owner-ag-tech at mcs.anl.gov] On Behalf
Of Judy L. Cox
Sent: 19 November 2004 14:57
To: ag-tech at mcs.anl.gov
Subject: [AG-TECH] Problems installing AG Toolkit 2.3

Hello,

I installed AG Toolkit 2.3 on an IBM Thinkpad laptop (WindowsXP O/S) for a
customer.  The video camera is Logitech QuickCam Orbit and the microphone is
Plantronics w/ echo canceling.  I successfully installed the appropriate
software.  In addition I requested and loaded the certificate.   When I
tried to start the NODE or SERVER MANAGER services the following error
message appears:

NODE Service error message:

‘C:\Python23\lib\fcntl.py:7: DeprecationWarning: the FCNTL mode is
deprecated; please use fcntl.
 C:\Python23\lib\termios:py:7: DeprecationWarning: the TERMIOS module is
deprecated; please use termios
 Starting Node Service URL: https://my IP address:11000/NodeService
Starting Service Manager URL: https://my IP address:11000/ServiceManager
Traceback (most recent call last):
  File “C:\Program Files\AGTk-2.3\bin\AGServiceManager.py”, line 145, in ?
  File “C:\Program Files\AGTk-2.3\bin\AGServiceManager.py”, line 130, in
main
    gNodeService.LoadDefaultConfig()
  File “C:\Python23\Lib\site-packages\AccessGrid\AGNodeService.py”, line 359
in 
    LoadDefaultConfig
       Raise Exception (“Failed to load default configuration (%s)” %
Exception: Failed to load default configuration (defaultWindows)’

SERVICE MANAGE error message:

‘C:\Python23\lib\fcntl.py:7: DeprecationWarning: the FCNTL module is
deprecated; please use fcntl
C:\Python23\lib\termios.py:7: DeprecationWarning: the TERMIOS module is
deprecated; please use termios
Starting Service Manager URL: https://129.7.249.136:11000/ServiceManager’

Of course, the service should be running before I can setup complete the
Node Wizard.   I searched the internet for this error message and found an
article which stated the problem is due to  “Windoze “ which has a case
insensitive file system.  I tried renaming FCNTL and TERMIOS.  Also, I
renamed using the same name, but in lower case.   Has anyone experiencing
this problem before?   If so, what is the fix?

Thanks in advance for your reply.

Judy