[AG-TECH] Certificates

[Thomas D. Uram]

George:

Sorry I didn't respond earlier.  I saw your mail, never read the whole 
thing, and it slipped into a crack.

Let's clear up a couple things first:
- You need one certificate per user (an identity certificate)
- You can use that certificate on all the machines in your node

Now, I just signed all of our outstanding cert requests, so I'm hoping 
you have received your certificate.  If not, request it again and I'll 
sign it immediately.  Then we can work on the problems you're having 
with the venue client.

Hope this helps,

Tom



Glover George wrote:

> Hi.  I am to the point now where either I'm completely mistaken about 
> certificates, or the people who sign them took a couple weeks 
> vacation. I'll paste the body of a message i posted to Thomas Uram 
> offlist, just incase someone can understand what i'm talking about.
>
> Hi, sorry to bother but wanted to quit cluttering the list with these 
> requests.  I posted that we installed the program as Administrator, 
> and tried setting it up (XP).  We did get the request that you told me 
> about, however, since then C:\Documents and Settings\Administrator was 
> deleted.  So we don't have those certificates anymore.  So we then 
> re-installed the program (other reasons - windows and everything).  
> Now we'd like to run the room as a single user, so we tried setting 
> the program up as that user (from a fresh install) this time.  We sent 
> off the request (for Identity), but this was a week or more ago, and i 
> still haven't recieved anything.  I then tried going ahead and setting 
> up our linux boxes (Audio and Video).  Here, I have no idea where docs 
> are, so I just tried running venue client on the video machine and it 
> asked to submit a certificate request as well.  i tried that the same 
> day, and still no response today.  I did re-submit the request today 
> on the windows display machine, so we'll see how that goes in the next 
> two days i guess.
>
> Can you help me understand one thing though.  What are the differences 
> between the three types of certificates?  Do I need to request one of 
> each?  Do I need to request a machine one for each machine, or is 
> requesting one Identity certificate and somehow (which i also need to 
> learn) importing them on the Audio and Video machines?
>
> I am extremely confused about this, and would kill to get the newer 
> version up, as it is much easier for our operator to use.
>
> Thanks a million in advance.
> ----- End Body ---
>
> Can someone please let me know what to do about this certificate problem?
>
>