SAG Electronics

[Jeffrey Eschbach]

Don Morton wrote:
> Does this imply that SAG Electronics is knowledgeable about
> AGN's and might be much easier to work with than other vendors
> who may make certain substitutions?  Naturally, I can just
> give a vendor the same specs you provided, but I feel more
> comfortable giving it to a vendor that knows what works.

Don,

There were some similar questions on the mailing list a few months
ago.  A letter from back then that addresses this is attached below.

Regards,
Jeff



"Nickolas S. Jovanovic (501) 569-8226" wrote:
> 
> Jeffrey Eschbach wrote:
> 
> > We just got done building an AG node at Motorola Labs, and went with
> > SAG Electronics.  They are familiar with the setup, and all machines
> > were easily configured once we received them (no problem with the
> > display machine).  However, be warned that SAG had to be the absolute
> > worst customer service I have ever dealt with: calling tens of times
> > to find out about forgotten shipments, promises of shipping dates that
> > come and go, never returning calls, etc.  We ordered a rack in May and
> > after countless "reminders", we finally received it in late August.
> > So if you are worried about being able to configure the machines,
> > then SAG is a definite option, but beware of potential problems if
> > anything goes wrong with your order.
> 
> Jeff,
> 
> Thank you for providing this important information.
> 
> > As for a rack, a 42" worked out well for us.  It was enough for the
> > 4 machines (video, audio, control, and display) and the Gentner
> > equipment too.  SAG can get you one which it is really nice, but
> > check to see how long it will take for delivery.
> 
> Thanks!
> 
> -Nick
> 

-- 
-------------------------------------------------------------
Jeff Eschbach              
Motorola Labs, Networks and Infrastructure Research
eschbach at rsch.comm.mot.com      Fax: (847) 576-3240
(847) 538-5846               Nextel: (847) 980-2240