Frustration with Hauppauge

[Robert Olson]

Wow, that's really obnoxious. We've bought probably 16-20 of them and
haven't run into that..

--bob

At 01:42 PM 7/12/99 -0400, Russ Wolf wrote:
>Greetings,
>
>I was a good bouy and purchased the Hauppauge WinTV card configured my
>kernel and made sure bttv and vic wer all good.
>
>I got to the point of hooking up my composite video feed (the one I've
>been using on my O2 for the last week) only to discove that there was no
>composite video input on the card.
>
>I quickly looked at the box, the reference manual, the quick install
>instructions and all three places there was a picture of the card with a
>composite input.  On my card where the composite input should have been
>was a port labeled IR/Remote ....
>
>So I called hauppauge and asked what was up ?  The tech support guy said
>that there are several different cards all sold under the same name and
>they there is no way of telling which one is in the box until you open
>it up!!!!!
>
>I find that rather pathetic at least they could put some sotr of
>indication on the box as to what they put in it.
>
>Any way I'm going to be delayed a day or two now with broadcasting from
>my linux box.  I have to overnight them the board then they will
>overnight one back to me.
>
>I'll continue to broadcast from my O2 until I get the card I thought I
>was buying.
>
>	--Russ