Bug Reporting Tool

[Ivan R. Judson]

This sounds like a great start. You can check out SubmitBug (code from Bob)
in Utilities.py for how to submit the bug. You might ask him the current
state, I think he said something about it being "rough" but I don't remember
what he meant.

We'll look forward to seeing the visio. You might want to write this in word
(with the visio diagrams so that when we decide it looks good you can easily
add this to the venue client design document).

--Ivan

> -----Original Message-----
> From: Susanne Lefvert [mailto:lefvert at mcs.anl.gov] 
> Sent: Monday, June 16, 2003 12:45 PM
> To: Ivan R. Judson
> Cc: 'Michael E. Papka'; ag-dev at mcs.anl.gov
> Subject: Bug Reporting Tool
> 
> 
> Ivan,
> 
> My idea would be to add a button (next to the Ok button), in current 
> message dialogs shown when an error occurs, that says "Send 
> Error Report".  
> When a user clicks the button, a new dialog would allow a 
> user to add a 
> comment to the error report, when the user then clicks "Ok", the 
> log files get sent together with the comment to 
> an-email-address (maybe 
> bugzilla but then users have to have a bugzilla account).  A 
> final message 
> would say something like "Your report has been sent to 
> an-email-address.  
> Thank you!"
> 
> I'll do this in Visio later but for now:
> 
> User Action                              Program Action
> -----------                              -------------- 
> Action that triggers an error         -> Open ErrorDialog
> User clicks "Send Error Report"       -> Open ErrorCommentDialog
> User fills in comment and clicks "Ok" -> VenueClient.log and 
> comment is 
>                                          sent to an-email-address
> 
> Use smtplib and email.MIMEText from python standard lib to 
> send message
> 
> Issues:
> Where do I send the error report?
> Do you have any ideas on how to plug the report into Bugzilla?
> 
> /Susanne
> 
>  
> 
> On Mon, 16 Jun 2003, Ivan R. Judson wrote:
> 
> > 
> > Ok, while you're there can you, work on a plan for the bug 
> reporting 
> > tool? You can sketch UI ideas and include them in the plan. 
> Otherwise, 
> > it'd be really helpful if you went over bugzilla and fixed any open 
> > bugs that you have in the release branch so we can stay 
> ahead of them.
> > 
> > This afternoon, I'll try to respond to your current documents so we 
> > can converge on a solution.
> > 
> > --Ivan
> > 
> > 
> > > -----Original Message-----
> > > From: Susanne Lefvert [mailto:lefvert at mcs.anl.gov]
> > > Sent: Monday, June 16, 2003 7:55 AM
> > > To: Michael E. Papka; Ivan R. Judson
> > > Subject: Today
> > > 
> > > 
> > > 
> > > I will not be able to have the car today so to make life
> > > easier I'll work 
> > > from home.   
> > > 
> > > /Susanne
> > > 
> > 
> > 
>