Bug Reporting Tool

[Susanne Lefvert]

Ivan,

My idea would be to add a button (next to the Ok button), in current 
message dialogs shown when an error occurs, that says "Send Error Report".  
When a user clicks the button, a new dialog would allow a user to add a 
comment to the error report, when the user then clicks "Ok", the 
log files get sent together with the comment to an-email-address (maybe 
bugzilla but then users have to have a bugzilla account).  A final message 
would say something like "Your report has been sent to an-email-address.  
Thank you!"

I'll do this in Visio later but for now:

User Action                              Program Action
-----------                              -------------- 
Action that triggers an error         -> Open ErrorDialog
User clicks "Send Error Report"       -> Open ErrorCommentDialog
User fills in comment and clicks "Ok" -> VenueClient.log and comment is 
                                         sent to an-email-address

Use smtplib and email.MIMEText from python standard lib to send message

Issues:
Where do I send the error report?
Do you have any ideas on how to plug the report into Bugzilla?

/Susanne

 

On Mon, 16 Jun 2003, Ivan R. Judson wrote:

> 
> Ok, while you're there can you, work on a plan for the bug reporting tool?
> You can sketch UI ideas and include them in the plan. Otherwise, it'd be
> really helpful if you went over bugzilla and fixed any open bugs that you
> have in the release branch so we can stay ahead of them.
> 
> This afternoon, I'll try to respond to your current documents so we can
> converge on a solution.
> 
> --Ivan
> 
> 
> > -----Original Message-----
> > From: Susanne Lefvert [mailto:lefvert at mcs.anl.gov] 
> > Sent: Monday, June 16, 2003 7:55 AM
> > To: Michael E. Papka; Ivan R. Judson
> > Subject: Today
> > 
> > 
> > 
> > I will not be able to have the car today so to make life 
> > easier I'll work 
> > from home.   
> > 
> > /Susanne
> > 
> 
>