[mpich-discuss] Installation problems: More details
Jayesh Krishna
jayesh at mcs.anl.gov
Thu Aug 20 15:21:13 CDT 2009
I am glad it worked for you ! :)
For now (till I get back from my vacation), I would recommend developing
with 1.0.7 SDK until we figure out the source of the problem. I don't
recall any major changes in the installer code (It is possible that the
newer versions of VS libs used to create the installer is not compatible
with win2k).
I have created a new ticket for this issue
(https://trac.mcs.anl.gov/projects/mpich2/ticket/832).
Regards,
Jayesh
_____
From: Hiatt, Dave M [mailto:dave.m.hiatt at citi.com]
Sent: Thursday, August 20, 2009 3:04 PM
To: Jayesh Krishna
Subject: RE: [mpich-discuss] Installation problems: More details
Thanks Jay, that was really scarey.
-----Original Message-----
From: Jayesh Krishna [mailto:jayesh at mcs.anl.gov]
Sent: Thursday, August 20, 2009 2:43 PM
To: Hiatt, Dave M [CH-REL]
Subject: RE: [mpich-discuss] Installation problems: More details
Also, as a sanity check can you try installing the version of MPICH2 that
was working on the system (1.0.7 - all older versions are available at
http://www.mcs.anl.gov/research/projects/mpich2/downloads/tarballs/) ?
-Jayesh
_____
From: Hiatt, Dave M [mailto:dave.m.hiatt at citi.com]
Sent: Thursday, August 20, 2009 2:33 PM
To: Jayesh Krishna
Subject: RE: [mpich-discuss] Installation problems: More details
It downloaded and now its trying to "repair" .Net Framework 2.0
-----Original Message-----
From: Jayesh Krishna [mailto:jayesh at mcs.anl.gov]
Sent: Thursday, August 20, 2009 2:29 PM
To: Hiatt, Dave M [CH-REL]
Subject: RE: [mpich-discuss] Installation problems: More details
Try out 2.0
(http://www.microsoft.com/downloads/details.aspx?displaylang=en
<http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=0
856eacb-4362-4b0d-8edd-aab15c5e04f5>
&FamilyID=0856eacb-4362-4b0d-8edd-aab15c5e04f5)
-jayesh
_____
From: Hiatt, Dave M [mailto:dave.m.hiatt at citi.com]
Sent: Thursday, August 20, 2009 2:24 PM
To: Jayesh Krishna
Subject: RE: [mpich-discuss] Installation problems: More details
I am running under an Administrator account, installation issue for .Net
3.5 is that it won't install into a Win2000 system
-----Original Message-----
From: Jayesh Krishna [mailto:jayesh at mcs.anl.gov]
Sent: Thursday, August 20, 2009 12:22 PM
To: Hiatt, Dave M [CH-REL]
Subject: RE: [mpich-discuss] Installation problems: More details
You can manually launch the installer from command prompt and log the
output,
msiexec /i mpich2-1.1.1p1-win-ia32.msi /l* mpich2_installer.log
-Jayesh
_____
From: Hiatt, Dave M [mailto:dave.m.hiatt at citi.com]
Sent: Thursday, August 20, 2009 12:13 PM
To: Jayesh Krishna
Subject: RE: [mpich-discuss] Installation problems: More details
My question is, does the installer log somewhere?
-----Original Message-----
From: Jayesh Krishna [mailto:jayesh at mcs.anl.gov]
Sent: Thursday, August 20, 2009 11:56 AM
To: Hiatt, Dave M [CH-REL]
Subject: RE: [mpich-discuss] Installation problems: More details
I will try manually (modifying registry) uninstalling MPICH2 on my system
and get back to you on the steps. You can the follow the steps on "System
1" .
-Jayesh
_____
From: Hiatt, Dave M [mailto:dave.m.hiatt at citi.com]
Sent: Thursday, August 20, 2009 11:54 AM
To: Jayesh Krishna
Subject: RE: [mpich-discuss] Installation problems: More details
No it isn't
-----Original Message-----
From: Jayesh Krishna [mailto:jayesh at mcs.anl.gov]
Sent: Thursday, August 20, 2009 11:51 AM
To: Hiatt, Dave M [CH-REL]
Subject: RE: [mpich-discuss] Installation problems: More details
Hi,
Can you check whether MPICH2 process manager is already running on your
system ("Control Panel" --> "Administrative tools" --> "Services" - look
for MPICH2 process manager)? If its running stop it and re-run repair.
Regards,
Jayesh
_____
From: Hiatt, Dave M [mailto:dave.m.hiatt at citi.com]
Sent: Thursday, August 20, 2009 11:47 AM
To: Jayesh Krishna
Subject: RE: [mpich-discuss] Installation problems: More details
The Installer starts and the first screen is
Welcome to the MPICH2 Setup Wizard - The installer will guide you
therough the steps required to install MPICH2 on your computer
I click NEXT
I get the System requirements and so forth
I click Next
I get the Copyright screen, I highlight "I Agree" and I click Next
I get the "The smpd process manager will be installed on this system.
.......................... Passphrase: behappy
I click Next
It says it will install in "C\Program Files\MPICH2\"
I select "Everyone"
I Click Next
Then it says "The installer is ready to instal MPICH2 on your
computer, Click Next to start the installation.
I Click Next
MPICH2 is being installed,
The progress bar fills up once, clears and fills up a second time. As
it fills to the end the second time I get a dialogue box over laying the
"Installing MPICH2 box"
"There is a problem with this Windows Installer package. A program
run as part of the setup did not finish as expected. Contact your support
personnel or package vendor." The only option is to click OK
I click ok
The blue progress bar,backs down, and goes back to white in reverse.
And a message replaces it saying
"The installer was interrupted before MPICH2 could be installed. You
need to restart the installer to try again.
Click "Close" to exit.
I Click Close
The box disappears
This is the same sequence over and over again, and it happens on
either computer in the exact same way.
-----Original Message-----
From: Jayesh Krishna [mailto:jayesh at mcs.anl.gov]
Sent: Thursday, August 20, 2009 11:33 AM
To: Hiatt, Dave M [CH-REL]
Subject: RE: [mpich-discuss] Installation problems: More details
I think System2 is a better reference point. Is the system 32-bit or
64-bit (Make sure that you are using the right installer)? Since you
cannot install MPICH2 you should not be getting a "repair" option (How are
you getting the repair option ?)
What is the error message that you get when you try to install on System 2
(Screenshot ?) ?
-Jayesh
_____
From: Hiatt, Dave M [mailto:dave.m.hiatt at citi.com]
Sent: Thursday, August 20, 2009 11:30 AM
To: Jayesh Krishna
Subject: RE: [mpich-discuss] Installation problems: More details
I will look on the othere system , we can refer to it as "System 2".
System 2 doesn't show MPICH2 in the Add/Remove list, and I didn't touch
it's registery, but it too fails to allow the installer to run and / or to
repair the installation.
-----Original Message-----
From: Jayesh Krishna [mailto:jayesh at mcs.anl.gov]
Sent: Thursday, August 20, 2009 11:26 AM
To: Hiatt, Dave M [CH-REL]
Subject: RE: [mpich-discuss] Installation problems: More details
I don't think win 2k should be the source of the problem. If you are
using windows Vista then you need an admin command prompt to install
MPICH2.
(PS: Did copying installer to "Install Source" path work ?)
-Jayesh
_____
From: Hiatt, Dave M [mailto:dave.m.hiatt at citi.com]
Sent: Thursday, August 20, 2009 11:24 AM
To: Jayesh Krishna
Subject: RE: [mpich-discuss] Installation problems: More details
I should warn you, we're on Windows 2000, could that be at the root of
this?
-----Original Message-----
From: Jayesh Krishna [mailto:jayesh at mcs.anl.gov]
Sent: Thursday, August 20, 2009 11:21 AM
To: Hiatt, Dave M [CH-REL]
Subject: RE: [mpich-discuss] Installation problems: More details
Also look into the registry entry,
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ =>
This directory will contain a directory (a unique GUID) containing MPICH2
uninstall info.
and check the "Install Source" field. Try copying the mpich2 installer to
that path.
Regards,
Jayesh
_____
From: Jayesh Krishna [mailto:krishna at zimbra.mcs.anl.gov]
Sent: Thursday, August 20, 2009 11:13 AM
To: 'Hiatt, Dave M '
Subject: RE: [mpich-discuss] Installation problems: More details
Also I will be on vacation ( 2 wks) from tomorrow. So we will have to find
a soln for you today...
-Jayesh
_____
From: Jayesh Krishna [mailto:krishna at zimbra.mcs.anl.gov]
Sent: Thursday, August 20, 2009 11:11 AM
To: 'Hiatt, Dave M '
Subject: RE: [mpich-discuss] Installation problems: More details
Hi,
Can you manually remove MPICH2 from the system (Go to "Add/Remove
programs" & uninstall MPICH2) ?
(PS: I don't know what went wrong in your setup. But we had other
customers having problems because we missed updating the uids for the
installer correctly - this problem won't occur if you manually uninstall
and then install MPICH2 instead of using the repair option.)
Regards,
Jayesh
_____
From: Hiatt, Dave M [mailto:dave.m.hiatt at citi.com]
Sent: Thursday, August 20, 2009 10:57 AM
To: Jayesh Krishna
Subject: RE: [mpich-discuss] Installation problems: More details
I tried the "repair" option on the installer and got the following,
hopefully this piece of information can help us move forward.
"The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2718.
-----Original Message-----
From: Jayesh Krishna [mailto:jayesh at mcs.anl.gov]
Sent: Thursday, August 20, 2009 10:44 AM
To: Hiatt, Dave M [CH-REL]
Cc: mpich-discuss at mcs.anl.gov
Subject: RE: [mpich-discuss] Installation problems: More details
Hi,
To run your MPI job across machines you need to make sure that all the
machines have the same version of MPICH2 (However your current pblm is not
that...).
Try uninstalling MPICH2 manually (from Add/Remove programs) on all the
systems ? Install MPICH2 1.1.1p1 on all the systems. Let us know if it
works.
(PS: Always try to make a restore point before manually editing your
registry entries, http://support.microsoft.com/kb/322756. Meanwhile, you
should find MPICH related entries in the following reg directories,
{{{
HKEY_LOCAL_MACHINE\SOFTWARE\MPICH
HKEY_LOCAL_MACHINE\SOFTWARE\MPICH2
HKEY_CURRENT_USER\SOFTWARE\MPICH
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ =>
This directory will contain a directory (a unique GUID) containing MPICH2
uninstall info.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Service\mpich2_smpd
}}}
)
Regards,
Jayesh
-----Original Message-----
From: mpich-discuss-bounces at mcs.anl.gov
[mailto:mpich-discuss-bounces at mcs.anl.gov] On Behalf Of Hiatt, Dave M
Sent: Wednesday, August 19, 2009 6:15 PM
To: mpich-discuss at mcs.anl.gov
Subject: [mpich-discuss] Installation problems: More details
I tried uninstalling and reinstalling on the one remaining working system,
and now both exhibit the same problem and message as stated below. It
appears that there could be an issue with uninstalling and trying to
reinstall 1.1. Right now I just need some way out of this fix.
-----Original Message-----
From: mpich-discuss-bounces at mcs.anl.gov
[mailto:mpich-discuss-bounces at mcs.anl.gov]On Behalf Of Hiatt, Dave M
[CH-REL]
Sent: Wednesday, August 19, 2009 5:37 PM
To: mpich-discuss at mcs.anl.gov
Subject: [mpich-discuss] Installation problems
I had MPICH2 1.07 up and running between a set of test machines with no
problems. But thanks to local IT staff, one of my systems was trashed and
had to be reimaged from ground 0. I downloaded version 1.1 and installed
it, but was having communication problems between the system on 1.07 and
1.1, so I decided to install 1.1 on the system that had not been touched.
I believe I actually installed it twice. The first time seemed to go ok,
but and mpiconfig would show green around the two hosts names for a short
while, but then drop. In all the checking and rechecking, I came to doubt
I had installed the 1.1 on one of the systems and installed it again.
When the installation started the 2nd time, I asked if I wanted to repair
or uninstall MPI, so I decided to start from scratch again, and said
uninstall. When that completed I started the install again, but now it
always fails at the very end, with the message
"Three is a problem with this Windows Installer package. A program run as
part of the setup did not finish as expected. Contact your support
personnel or package vendor". Of course all of this would happen three
days before a major release and has brought my testing to a total halt.
Any help would be greatly appreciated.
I deleted everything and culled through the registry and deleted anything
that had mpich on it, but to no avail. Where should I look for a
diagnostic on what the run that failed has a problem with?
Desperate in St. Louis
"Premature optimization is the root of all evil" - Donald Knuth Dave Hiatt
Manager, Market Risk Systems Integration CitiMortgage, Inc.
1000 Technology Dr.
Third Floor East, M.S. 55
O'Fallon, MO 63368-2240
Phone: 636-261-1408
Mobile: 314-452-9165
FAX: 636-261-1312
Email: Dave.M.Hiatt at citigroup.com
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